Jr It Support Analyst With Customer Service Jobs
Jr. It Support Engineer
By PersonalizationMall
At , Bolingbrook, 60440
$23 - $26 an hour
Jr. It Support Specialist
By Castle Mountain Venture
At , Ivanpah
$50,100 - $70,000 a year
Jr. Customer Experience Analyst
By Amivero
At , Washington, Dc
It Support Customer Service
By LanceSoft, Inc.
At Richardson, TX, United States
Customer Service It Support
By LanceSoft, Inc.
At Richardson, TX, United States
Jr. It Engineer Jobs
By ARW Home
At Boca Raton, FL, United States
Jr It Analyst Jobs
By SCIS AIR SECURITY
At Irving, TX, United States
It Security Analyst, Jr.
By University Radiology
At , East Brunswick, 08816, Nj
Jr. Developer, It Jobs
By Sun Country Airlines
At Greater Minneapolis-St. Paul Area, United States
It Specialist Jr Jobs
By Avening Management and Technical Services
At , Barstow, Ca
Jr. It Functional Analyst
By Domtar
At , Fort Mill, 29715, Sc
Jr. Analyst, It Support, Gbs It
By Hydro
At , Phoenix, 85043, Az
It Specialist Jr Jobs
By Leidos
At ,
$37,050 - $76,950 a year
Jr It Support Specialist
By Western Mesquite Mines
At , Brawley, 92227, Ca
$24 - $30 an hour
Jr It Specialist - Stor 214
By IMTAS
At , Winchester, 22601, Va
Are you looking for a challenging and rewarding role in IT Support? We are looking for a Jr IT Support Analyst with excellent customer service skills to join our team. You will be responsible for providing technical support to our customers, troubleshooting software and hardware issues, and ensuring customer satisfaction. If you have a passion for technology and customer service, this could be the perfect job for you!
Overview A Junior IT Support Analyst with Customer Service is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description A Junior IT Support Analyst with Customer Service is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They must have excellent customer service skills and be able to communicate technical information to non-technical users. Job Skills Required• Excellent customer service skills
• Knowledge of computer systems, hardware, and software
• Ability to troubleshoot and diagnose technical problems
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to work under pressure
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a customer service or technical support role
• Knowledge of computer systems, hardware, and software
• Certification in relevant software and hardware
Job Knowledge
• Knowledge of computer systems, hardware, and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of relevant software and hardware
Job Experience
• Previous experience in a customer service or technical support role
• Experience troubleshooting and diagnosing technical problems
• Experience working with computer systems, hardware, and software
Job Responsibilities
• Respond to customer inquiries and provide technical assistance and support
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Isolate problems and determine and implement solutions
• Provide technical support to non-technical users
• Document customer service actions and discussions
• Monitor and report on system performance
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