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It Support Administrator Jobs in Utah

It Administrator Jobs
By ELITechGroup At Logan, UT, United States
Manage and administer user accounts, groups, and OUs in Active Directory.
Administer and manage Office 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and other related applications.
Manage O365 user accounts, permissions, licenses, and access controls in accordance with company policies.
Manage Shoretel/Mitel VOIP phone systems, including schedules, user maintenance, workgroup configurations, etc.
Conduct regular system audits to ensure compliance with security standards and identify potential vulnerabilities.
Understand, and manage pfSense/OPNSense firewall security, rules, NAT config, VPN setup, etc.

Are you looking for an exciting opportunity to use your IT skills to make a real difference? We are looking for an IT Support Administrator to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing training and guidance to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview An IT Support Administrator is responsible for providing technical support to users of computer systems, networks, and software applications. They are responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical assistance to users. Detailed Job Description An IT Support Administrator is responsible for providing technical support to users of computer systems, networks, and software applications. They are responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical assistance to users. They must be able to diagnose and resolve technical issues, as well as provide training and support to users. They must also be able to maintain and update computer systems, networks, and software applications. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Previous experience in a technical support role
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems such as Windows, Linux, and Mac OS
• Knowledge of computer security systems and procedures
• Knowledge of computer networking concepts
Job Experience
• Previous experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience installing and configuring computer systems
• Experience providing technical assistance to users
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide technical assistance to users
• Maintain and update computer systems, networks, and software applications
• Monitor system performance and security
• Train users on computer systems and software applications
• Create and maintain documentation of computer systems and networks