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Supply Chain Customer Service Jobs in Florida

Customer Supply Chain Manager
By The Clorox Company At Sunrise, FL, United States
2+ years of experience in supply chain management, supply/demand planning, logistics/transportation management or customer service
Lead and support projects to improve short-term performance and build long-term, leading-edge capabilities
Working knowledge of Microsoft Office Suite
Experience in B2B customer-facing roles
Experience using Microsoft Office (Excel, PowerPoint, Power BI, Power Query)
Experience with SAP, EDI and order-to-cash processes
Customer Supply Chain Analyst
By Campbell Soup Company At , Charlotte, 28134, Nc
Clear verbal and written communication to explain issues and propose solutions to customers, sales teams or managers.
Owns and manages customer specific service metrics and provides proactive communication and action plans to mitigate service risk.
Strong knowledge of SAP Order to Cash Process strongly preferred
Previous experience managing customer inventory and managing to key service metrics desired.
Consumer products industry experience preferred.
Effective written / verbal communication skills required.

Are you looking for a job that will challenge you and allow you to make a difference? Look no further! We are looking for an experienced Supply Chain Customer Service professional to join our team. You will be responsible for providing exceptional customer service to our clients, managing orders and shipments, and ensuring the smooth flow of goods throughout the supply chain. If you are passionate about customer service and have a knack for problem solving, this is the job for you!

Overview Supply Chain Customer Service is a role that involves managing customer orders and inquiries, ensuring customer satisfaction, and providing support to the supply chain team. This role requires excellent communication and problem-solving skills, as well as an understanding of supply chain processes and customer service best practices. Detailed Job Description The Supply Chain Customer Service Representative is responsible for providing excellent customer service to customers and suppliers. This includes responding to customer inquiries, processing orders, and resolving customer complaints. The Supply Chain Customer Service Representative will also work closely with the supply chain team to ensure that orders are fulfilled in a timely manner. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of supply chain processes and customer service best practices
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Supply Chain Management, Business Administration, or related field
• 2+ years of customer service experience
• Knowledge of supply chain processes and customer service best practices
Job Knowledge
• Knowledge of supply chain processes and customer service best practices
• Understanding of customer service principles and practices
• Knowledge of customer service software, databases, and tools
Job Experience
• 2+ years of customer service experience
• Experience working in a fast-paced environment
• Experience working with customers and suppliers
Job Responsibilities
• Respond to customer inquiries and complaints in a timely manner
• Process customer orders and ensure accuracy
• Work closely with the supply chain team to ensure orders are fulfilled in a timely manner
• Monitor customer satisfaction and take action to address any issues
• Provide support to the supply chain team as needed