Front Desk Supervisor Jobs
By Holiday Inn Express of Woodbridge At , Avenel, 07001
Demonstrate a take-charge attitude and excellent communication skills in a highly visible and vital role
Opera experience is a plus
Effectively assist guests with check-in, check-out, and managing reservations
Respond to guest inquiries and resolve guest concerns in a timely, friendly, and efficient manner
Collaborate with fellow team members and other hotel departments to promote a positive work environment
Go the extra mile to make guests feel welcome, informed, and cared for during their entire stay
Service Desk Supervisor Jobs
By Mystic Lake Casino Hotel At Greater Minneapolis-St. Paul Area, United States
Any combination of education/experience in Business, Information Technology or related IT field to equal five years.
Minimum three years progressively enhancing experience in leadership or in knowledge within technical area of responsibility.
Familiar with service management processes.
Knowledge of industry trends and best practices in areas of planning, implementation, administration, troubleshooting, and documentation of network solutions integration.
Experience in the use of standard diagnostic tools.
One year experience in implementing call-center technology and processes.

Are you looking for an exciting and rewarding opportunity to lead a team of front desk professionals? We are looking for a Supervisor De Front Desk to join our team and help us provide exceptional customer service to our guests. As Supervisor De Front Desk, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. You will also be responsible for training and developing staff, managing budgets, and ensuring that all policies and procedures are followed. If you have a passion for customer service and a desire to lead a team of dedicated professionals, this is the job for you!

Overview Supervisor de Front Desk is a position responsible for supervising the front desk staff and ensuring that all customer service needs are met. The Supervisor de Front Desk is responsible for providing excellent customer service, managing staff, and ensuring that all front desk operations are running smoothly. Detailed Job Description The Supervisor de Front Desk is responsible for overseeing the daily operations of the front desk. This includes supervising staff, providing customer service, and ensuring that all front desk operations are running smoothly. The Supervisor de Front Desk is also responsible for training new staff, resolving customer complaints, and ensuring that all customer service needs are met. Job Skills Required
• Excellent customer service skills
• Ability to manage staff
• Excellent communication skills
• Ability to multitask
• Knowledge of front desk operations
• Ability to resolve customer complaints
• Knowledge of computer systems
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or front desk operations
• Knowledge of computer systems
• Ability to multitask
• Excellent communication skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of front desk operations
• Knowledge of computer systems
• Knowledge of office procedures
Job Experience
• Previous experience in customer service or front desk operations
• Previous experience in supervising staff
Job Responsibilities
• Supervise front desk staff
• Provide excellent customer service
• Ensure that all customer service needs are met
• Train new staff
• Resolve customer complaints
• Ensure that all front desk operations are running smoothly