Sales Receptionist - North Park Subaru
By Kahlig Auto Group At San Antonio, TX, United States
Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
Understand and follow receptionist processes and procedures
Receive visitors and obtain name and nature of business
Direct clients to lounge and refer clients to appropriate personal for vehicle status updates
Diffuse client concerns and direct them to the appropriate team member for assistance
Monitor demo car keys and log demo car reports as appropriate
Receptionist - Gillman Subaru
By Gillman Automotive Group At Houston, TX, United States
Basic skills with computer and other office machines (copier, credit card machine, telephone, adding machine) necessary to perform the cashiering/clerical duties
Greets customers at the cashier window in a pleasant and professional manner.
Receives cash, checks, and credit card payments from customers; records amount received.
Make changes and issues receipts to customers.
Provides cash refunds or credit memorandums to customers for returned merchandise.
Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.