Student Collections Specialist Jobs in Iowa

Experience working with Medicaid programs, such as BadgerCare Plus, long-term care programs, Wisconsin Funeral and Cemetery Aids Programs, etc.

Experience working with an estate recovery program.

3.5 weeks of vacation, 9 paid holidays and ample sick time.

Participation in the Wisconsin Retirement System, which is considered among the best in the country!

Public Service Loan Forgiveness Program employer.

Participation in program planning, policy setting and procedure development.

Great organizational skills & time management abilities

Experience using customer communication and task management programs, Zendesk Google Drive, and Email

2-3 Years of experience in collections and recovery (Mortgage or Credit Cards)

Experience in financial services or related industries (mortgage experience preferred)

Superb communication, collaboration, and problem-solving skills

Bachelor's Degree or comparable work experience in financial services

Bachelor's degree in Accounting, Finance or Business preferred or the equivalence in experience

Consumer credit knowledge and basic advisory credit knowledge

Minimum three to five (3-5) years of high-volume corporate collections experience with preference for professional services or law firm experience

Knowledge of Billing and Collections procedures

Exceptional written and oral communication skills

Experience with Elite 3E, e-billing Hub and/or ARCS software preferred.

Required Skills, Knowledge & Abilities:

1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools

Essential Job Duties & Responsibilities:

Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process

Excellent verbal and written communication skills

Prior telemarketing experience with financial products preferred