Staff Representative – Hr Employee Service Center Jobs in Massachusetts

• A combination of education and experience may be substituted for requirements

ServiceNow for case / knowledge management

• Receive inbound inquiries via multiple channels (phone, email, case management, chat, etc.),

• Fully document all cases in case management application, establish / update processes as

• Contribute positively to a knowledge-sharing environment by documenting and sharing all relevant experiences

Fully Remote - Seeking candidates in EST Time Zone