Specialist Customer Service Jobs in New Jersey , Employment

Are you looking for a job that offers a great customer service experience? Look no further! We are looking for a Specialist Customer Service Representative to join our team. You will be responsible for providing excellent customer service and support to our customers. If you have a passion for helping people and a drive to succeed, this could be the perfect job for you!

Overview Specialist Customer Service is a role that involves providing excellent customer service to customers. This role requires excellent communication skills, problem-solving skills, and the ability to handle customer inquiries in a professional and timely manner. Detailed Job Description The Specialist Customer Service role involves providing customer service to customers via phone, email, and other channels. The role requires excellent communication skills, problem-solving skills, and the ability to handle customer inquiries in a professional and timely manner. The Specialist Customer Service must be able to provide accurate and timely information to customers, as well as handle customer complaints and inquiries in a professional manner. Job Skills Required

• Excellent communication skills

• Problem-solving skills

• Ability to handle customer inquiries in a professional and timely manner

• Knowledge of customer service principles and practices

• Ability to work in a fast-paced environment

• Ability to work independently

• Ability to multi-task

• Ability to work under pressure

Job Qualifications

• Bachelor’s degree in a related field

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of customer service software

• Knowledge of customer service best practices

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of customer service software

• Knowledge of customer service best practices

Job Experience

• Previous customer service experience

• Experience in a customer service role

• Experience in a fast-paced environment

Job Responsibilities

• Respond to customer inquiries via phone, email, and other channels

• Provide accurate and timely information to customers

• Handle customer complaints and inquiries in a professional manner

• Follow up with customers to ensure their satisfaction

• Maintain customer records and update customer information

• Monitor customer feedback and provide feedback to management

• Assist with other customer service tasks as needed