Slot Guest Service Rep Jobs

Other duties as requested by the management team. BENEFITS

Ability to deal with problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS

The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS

Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.

Ability to understand and communicate in English proficiently to interact with guests, associates and outside vendors.

Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Experience the difference of working with Raymond Management Company!

Our hotel is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.

Hotel experience: 1 year (Preferred)

Providing information to guests about the local area, hotel services and amenities.

Closing and balancing all hotel accounts and direct bills.

Handling guest check-in and check-out in an accurate and efficient manner.

Excellent communication skills with experience working in team environment

Maintain a working knowledge of players club in order to effectively explain to guests

Maintain a working knowledge of special events and promotions on property, in order to advise guests.

Previous customer service experience preferred

Proven experience providing high level of guest service

Assist slot technicians by maintaining slot machines and helping EVS ensure that chairs are pushed in and machines are clean.