Site Support Specialist Jobs in Illinois , Employment

Are you looking for an exciting and rewarding job in the tech industry? We are looking for a Site Support Specialist to join our team! As a Site Support Specialist, you will be responsible for providing technical support to our customers and ensuring their satisfaction. You will be the go-to person for troubleshooting and resolving customer issues. If you have a passion for technology and helping others, this is the perfect job for you!

A Site Support Specialist is responsible for providing technical support to customers, troubleshooting hardware and software issues, and maintaining computer systems. They may also be responsible for setting up and configuring new systems and performing regular maintenance.

What is Site Support Specialist Skills Required?

• Excellent customer service skills

• Knowledge of computer hardware and software

• Troubleshooting and problem-solving skills

• Ability to work independently and as part of a team

• Good communication and interpersonal skills

• Ability to work under pressure

What is Site Support Specialist Qualifications?

• Bachelor’s degree in Computer Science or related field

• A+ certification or equivalent experience

• Experience with Windows and Mac operating systems

• Knowledge of networking and security

What is Site Support Specialist Knowledge?

• Knowledge of computer hardware and software

• Knowledge of networking and security

• Knowledge of Windows and Mac operating systems

• Knowledge of customer service principles

What is Site Support Specialist Experience?

• Previous experience in a customer service or technical support role

• Experience with troubleshooting hardware and software issues

• Experience with setting up and configuring computer systems

What is Site Support Specialist Responsibilities?

• Provide technical support to customers

• Troubleshoot hardware and software issues

• Maintain computer systems

• Set up and configure new systems

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