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On Site Service Representative Jobs in Massachusetts

Marketing Manager (Fully On-Site)
By Eataly At Boston, MA, United States
Excellent problem-solving and business management skills
2+ years of experience in marketing, with prior managerial experience
LEARN through our classes and our team’s product knowledge
Manages the Marketing team: hires, assigns, schedules, trains, motivates, submits payroll and evaluates
Manages relationships with celebrity chefs, business partners, producers, local organizations, public entities
Experience in the food and beverage industry, ideally in Italian cuisine

Are you looking for a job that allows you to provide excellent customer service and make a difference in people's lives? We are looking for an On Site Service Representative to join our team! As an On Site Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will be the face of our company and will be expected to provide a high level of customer service. If you are a people person and have a passion for helping others, this could be the perfect job for you!

Overview On Site Service Representatives are responsible for providing customer service and technical support to customers on-site. They are responsible for troubleshooting and resolving customer issues, providing product information, and providing customer service. Detailed Job Description On Site Service Representatives are responsible for providing customer service and technical support to customers on-site. They are responsible for troubleshooting and resolving customer issues, providing product information, and providing customer service. They must be able to communicate effectively with customers, understand customer needs, and provide solutions to customer problems. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve customer issues
• Ability to provide product information
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of technical support principles and practices
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous technical support experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of technical support principles and practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of technical support principles and practices
Job Experience
• Previous customer service experience
• Previous technical support experience
Job Responsibilities
• Provide customer service and technical support to customers on-site
• Troubleshoot and resolve customer issues
• Provide product information
• Communicate effectively with customers
• Understand customer needs
• Provide solutions to customer problems
• Work independently and as part of a team