Site Reliability Operations Engineer Jobs in Arizona

Bachelor's degree in Computer Science, Information Technology, or equivalent education and experience.

Strong understanding of SRE practices: incident response, change/release management, capacity planning, infrastructure automation, elastic environments, chaos engineering and blameless postmortems.

Skilled in defining service level objectives, measuring service level indicators, and setting up error budgets.

Experienced in creating SRE adoption framework and onboarding procedure.

What You’ll Bring (At least 5-7 years' experience)

Maintain and improve reliability of core software systems.

Detail oriented with excellent organizational and project management skills

Bachelor's degree or equivalent experience

Experienced in Java, Python, or similar coding experience

3+ years of experience working with voice technologies / IVR

2+ years of project leadership experience

Project-based experience driving changes and improvements to IVR solutions.