(Remote) - Sr Site Reliability Engineer

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

We are looking for a Senior Site Reliability Engineer to support the reliability of First American's mission-critical software systems. This transformative role involves automating IT infrastructure tasks and driving SRE best practices, tools, and processes. The ideal candidate should exhibit a growth mindset and proactively monitor and respond to incidents for optimal user experience.

What You'll Do

• Collaborate effectively with stakeholders and other Engineers.
• Continuously learn and adapt to new technologies and methodologies.
• Utilize automation tools to streamline processes and minimize manual intervention.
• Prioritize customer satisfaction in all efforts.
• Quickly respond to changes and resolve issues.
• Maintain and improve reliability of core software systems.
• Take accountability for issue resolution and prevention.

What You’ll Bring (At least 5-7 years' experience)

• Expertise in application performance monitoring, observability, and proactive alert correlation, including monitoring containers and failure-based alerting.
• Bachelor's degree in Computer Science, Information Technology, or equivalent education and experience.
• Successful in improving CI/CD pipelines and build/release processes.
• Experienced in creating SRE adoption framework and onboarding procedure.
• Strong understanding of SRE practices: incident response, change/release management, capacity planning, infrastructure automation, elastic environments, chaos engineering and blameless postmortems.
• Skilled in defining service level objectives, measuring service level indicators, and setting up error budgets.

Technology Stack

• Networking Technology: Protocols, Load Balancers, Firewalls
• Cloud Computing Platform: AWS (Lambda, EC2, ECS, EKS, Fargate, RDS, S3, Dynamo DB, SQS)
• Code Repos: Azure Repos, GitHub
• Monitoring and Logging Tools(s): AppDynamics, Splunk, ELK Stack, Prometheus, AWS Cloudwatch/X-Ray
• Automation Tools: Jenkins, Chef, Puppet
• Programming: C# .NET, PowerShell, Python, YAML
• Infrastructure as code: Terraform,

Pay Range: $87,945 - $182,655 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.