Shipboard Human Resources Manager Jobs

Proficient in essential computing skills and programs, such as Microsoft Office, Fidelio, Micros, Medallia, etc.

Recruits, motivates, and develops staff and maintains effective employee relations.

Establishes and maintains effective internal communications, including regular Division Head meetings, to ensure optimum teamwork and productivity.

Attends meetings, training activities, courses, and all other work related activities as required.

Member of the Shipboard Executive Committee.

Takes a leadership role with Senior Officers and Shipboard Management in the "Quality of Life" and overall "Employee Experience" onboard.

Participates in onboard meetings; Monthly Departmental meetings, Shipboard Safety meetings, Hotel Management and Senior Officers meetings.

Global Human Resources Certification (GPHR preferred)

Relevant Certifications in Hospitality Human Resources

In partnership with Senior Officers, takes a leadership role onboard implementing and sustaining the Carnival Values

Supports and actively contributes to all initiatives that drive Safety, Reliability and Security measures on board.

Two (2) years’ experience as a Motorperson or similar rank on a cruise vessel

Rating forming part of an Engineering Watch Certificate

About The Ritz-Carlton Yacht Collection

Experience within luxury hotel or cruise delivering personalized luxury service and hospitality

Knowledge of luxury butler programs and awareness of the importance of an anticipatory service culture

Capable of understanding the application software being utilized to support The Personal Concierge Program

About The Ritz-Carlton Yacht Collection

Superior knowledge and experience in Spa and Luxury hotels and/or luxury cruise industry preferred

Exceptional customer service and communication skills, friendly and approachable. Excellent team player Sales experience and a luxury approach to sales

An internationally accredited Diploma/Certification in Massage Therapy and Beauty Therapy from a recognized facility

ITEC, CIBTAC, CIDESCO or NVQ Diploma/Certification is preferred

Excellent knowledge of anatomy, physiology and skincare

Strong, primary focus on the health and wellness with the ability to recommend and confidently talk about guest requirements

Good knowledge and experience in Public Health rules and regulations related to USPH and HACCP

Provides tour feedback to Assistant Shore Collection Manager in a concise manner

Minimum one (1) year of onboard shore excursion experience or relevant

Extensive product and destination knowledge

Strong communication, customer service, organization and multi-tasking skills

Assists guests with onboard tour bookings and clarifies tour inquiries

Sets the department’s expectations for desired behavior, knowledge and skill levels

Three (3) years’ experience as a Senior Deck Watchkeeping Officer on a cruise vessel

Assists the Chief Officer to ensure tendering and watersports are carried out in strict accordance with company, national and international standards

Supports newbuild operations to include work in the shipyard as appropriate

Model and hold others accountable for promoting the Gold Standards, respect and fair treatment

Ensures the Daily execution of Line-up in accordance with company standards and Brand Guidelines

Manage Job Techs Day to day responsibilities.

Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!

Must have knowledge of the marine and ship repair industry.

Must have knowledge of measurement science principles and be able to independently calibrate equipment and remove/install instruments.

3+ years driving experience with a valid driver’s license

2-Year degree from a technical school or equivalent experience within military and/or calibration industry

Entering of new shipboard HR employee data into the crew management system.

Familiarity with ADONIS crew management application preferred but not required.

entering of new shipboard HR employee data into the crew management system.

Act as vacation / time off relieve for Scheduling Managers

Previous experience administrative support of 2 years in the cruise industry.

Good understanding of standard HR shipboard practices, international airline travel, visa and seaman’s book requirements.

Sets the department’s expectations for desired behavior, knowledge and skill levels

Ten (10) plus years Hotel management preferred in a combination of five-star hotels and luxury cruise

Five (5) years onboard Hotel management minimum required in luxury cruise

Excellent skills of problem-solving and the ability to manage multiple priorities while meeting deadlines

Proven operational experience in leading either Food and Beverage and/or Rooms division

Excellent team building skills and a natural leader

Supports recruitment efforts and conducts interviews for specialty and management roles.

Responsible for training, performance management, and record management.

Perform any other job-related duties assigned by their supervisor or management.

Minimum 2 years related business intelligence experience and/or training; or equivalent combination of education and experience

Minimum 2 years of working experience in the international hospitality and/or travel industry

Knowledge of SQM policy and MLC legislation

Sets the department’s expectations for desired behavior, knowledge and skill levels

Three (3) years’ experience as a Security Officer onboard a cruise vessel

Exceptional knowledge of modern shipboard security equipment and operations, up to date knowledge of global security threats and delivery techniques

Ensures the utmost security of our guests and Ladies and Gentlemen, the Security Officer will conduct port security assessments when required

Supervises all cabin and suite searches and assists with investigations and reports, as directed by the Master

Arrange and co-ordinate security related training for employees and performs security briefings for new employees

Working knowledge of requisitioning requirements utilizing appropriate equipment and special tools to complete repairs.

Four years directly related (mechanical) work experience.

Knowledge of how engines, hydraulic systems, transmission, and other parts and systems work.

Maintenance experience with generators required.

Provide technical assistance, guidance, or training to junior mechanics and assist senior mechanics. Perform other tasks as assigned.

High school graduate or equivalent.

Sets the department’s expectations for desired behavior, knowledge and skill levels

Strong knowledge and experience in Public Health Standards related to USPH and HACCP

Exemplifies full knowledge of all menu items, recipes, methods of production and presentation standards

Highly experienced in European baking techniques

Strong knowledge of storeroom operation and procedures, as well as the handling of perishable goods

Strong product knowledge of Food & Beverage, consumables, durables and equipment items required to a cruise catering operation

Sets the department’s expectations for desired behavior, knowledge and skill levels

Very good knowledge of MS Office package or similar applications in particular Excel

Model and hold others accountable for promoting the Gold Standards, respect and fair treatment

Ensures the Daily execution of Line-up in accordance with company standards and Brand Guidelines

Demonstrates alignment with corporate strategies and initiatives while ensuring alignment throughout the yacht organization

About The Ritz-Carlton Yacht Collection

WSET Level 2, Court of Master Sommeliers Certified or equivalent certification in beverage knowledge

Good Knowledge and experience in Public Health Rules and Regulations related to USPH and HACCP

Previous Sommelier experience in a five-star restaurant or onboard a luxury cruise restaurant environment

Excellent working knowledge of food, beverage (wine, beers, spirits, cocktails, coffee, tea) and international cuisine

Provides luxury beverage service to guests in a courteous and professional manner

Conducts Line-Up and daily training, development and supervision of Servers, Mixologists, Bar Servers, and Server Assistants

Five (5) years of hotel management required in luxury hospitality.

Excellent skills of problem-solving and the ability to manage multiple priorities while meeting deadlines

Audits the onboard guest experience to ensure quality assurance is measured and tangibly delivered across all guest satisfaction channels.

Proven operational experience in leading either Food and Beverage and / or Rooms division.

Experience in understanding luxury travel revenue trends and how to drive organic revenue growth over time.

Impeccable organizational skills and attention to detail.

Four (4) years directly related work experience.

Working knowledge of ammunition inspection and storage procedures to ensure that all ammunition items are in serviceable condition and properly stored.

D. Teamwork / Collaboration Skills

Global Combat Support System (GCSS) experience preferred.

High School graduate or equivalent.

Must have a valid passport or be able to obtain a passport

Org Design + Effectiveness, Performance and Change management, Leadership

Ensure all Corporate programs are fully implemented across business units and geographies, incorporating local customization where legal requirements dictate.

Manage the employee survey for business units and geographies and ensure the results are communicated and actions plans are implemented

High level of comfort with most HR disciplines (compensation, benefits, talent

Previous experience developing and implementing HR strategy/vision for multiple

Demonstrated excellent communication/presentation skills to all audience levels.

Relevant certification in project management and/or degree in a relevant technology

Proven ability to collaborate with technical peers and management; experience at building effective working relationships throughout the organization

Well versed in project management techniques, processes, tools and methodologies

Demonstrates strong knowledge and capabilities across specific area of responsibility

Proactively and accurately manage project financials to meet department planning, forecasting, and reporting deadlines

Ensure proper and timely project communication to all external and internal stakeholders (status reports, steering committee, resource managers, etc).