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2Nd Shift Customer Service Specialist Jobs in Michigan

Customer Service Associate With Deli Part Time 2Nd Shift
By Blarney Castle Oil Co. At Baldwin, MI, United States

2nd Shift Customer Service Enthusiasts Wanted!

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a 2nd Shift Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our customers, resolving customer inquiries, and providing support to our team. If you are a motivated individual with excellent communication and problem-solving skills, we want to hear from you!

Overview:

The 2nd Shift Customer Service Specialist is responsible for providing excellent customer service to customers in a timely and professional manner. This position requires the ability to handle customer inquiries, complaints, and requests in a courteous and efficient manner. The 2nd Shift Customer Service Specialist must be able to work independently and as part of a team.

Detailed Job Description:

The 2nd Shift Customer Service Specialist is responsible for providing excellent customer service to customers in a timely and professional manner. This position requires the ability to handle customer inquiries, complaints, and requests in a courteous and efficient manner. The 2nd Shift Customer Service Specialist must be able to work independently and as part of a team. Responsibilities include but are not limited to:

• Responding to customer inquiries and complaints in a timely and professional manner
• Answering customer questions and providing accurate information
• Processing customer orders and payments
• Maintaining customer records and accounts
• Resolving customer issues and complaints
• Updating customer information in the system
• Generating reports and providing customer feedback
• Assisting with other customer service related tasks as needed

What is 2Nd Shift Customer Service Specialist Job Skills Required?

• Excellent customer service skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software

What is 2Nd Shift Customer Service Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work flexible hours

What is 2Nd Shift Customer Service Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite

What is 2Nd Shift Customer Service Specialist Job Experience?

• Previous customer service experience
• Experience in a fast-paced environment

What is 2Nd Shift Customer Service Specialist Job Responsibilities?

• Responding to customer inquiries and complaints in a timely and professional manner
• Answering customer questions and providing accurate information
• Processing customer orders and payments
• Maintaining customer records and accounts
• Resolving customer issues and complaints
• Updating customer information in the system
• Generating reports and providing customer feedback
• Assisting with other customer service related tasks as needed