It Services Administrator Jobs in Illinois

Deep knowledge and understanding of industry standards, best practices for service management

Promote the service desk with senior management and ensure that it is viewed as a core business asset

Proven ability to build a cohesive team through effective people management, change leadership, coaching and developing staff

Effectively manage, develop, and train the service desk team

Coordinate and manage all relevant stakeholders, including the support desk team, customers, and other teams involved in service desk operations

Maintain awareness of and manage the costs of running service desks

Requires technical work experience and three or more years of technical management in a modern technology environment.

Experience in vendor, procurement, budget and asset management

Strong knowledge of IT operations, architectures/concepts/terminology, and incident and change management.

Experience working in an international company with offices distributed globally and employees working anywhere

Experience managing office IT systems to provide the best employee experience and productivity.

Excellent written and verbal communication skills (Fluent English).