It Service Manager Jobs
By NVIDIA At Santa Clara, CA, United States
Profound expertise in IT service management (ITSM).
Practical hands-on proficiency with project and task management tools, including Jira and ServiceNow.
Outstanding interpersonal capabilities, demonstrated through exceptional written and verbal communication skills.
Experience within a large, multi-functional IT environment.
ITIL Foundations v3 or v4 certification or solid understanding of ITIL & Technical Production support concepts is advantageous.
BS/MS or equivalent experience in Information Technology industry.
It Service Manager Specialist
By CAPCO At , New York $141,000 - $185,000 a year
Bachelor’s degree in IT management or related IT field.
Experience in ITSM Operations within Cloud and On-Prem ecosystems.
Wide-ranging knowledge of information technology topics.
ITIL certification is highly desirable.
Six Sigma or Lean IT certification are a plus.
Steer user-oriented design initiatives by conducting workshops to identify and address process gaps.