Service Desk Support Coordinator Jobs in California

Minimum 3 years of Service Desk experience in a regional role that includes ticket queue management and laptop provisioning.

Must have impeccable customer service skills, with a smile, especially supporting remote users over chat, ticketing, video, or screen-sharing solutions.

Must have fluency of communication skills in English.

Basic knowledge of audio/video troubleshooting and support.

Excellent written and verbal communication skills.

Experience with Okta, Duo or other MFA solutions, Jira, Confluence, Slack, Google Apps, MS Office for Mac and PCs, or Zendesk.