Service Care Associate Jobs

Excellent analytical, complex problem solving and time management skills

Ability to work independently with little management or guidance

A minimum 3 years' experience successfully managing and supporting a dedicated client base in a business-to-business environment.

Ability to demonstrate learning agility and critical thinking skills

Demonstrated organizational skills like the ability to multi-task, set priorities, and follow up in a timely manner

Excellent communication skills - both verbal and written including strong skills in persuasion and motivation

Communicate with Service Technicians, Dispatcher, and Assistant Manager to confirm status of repair.

Communicate with Account Managers regarding customer repairs.

Enter, process, and monitor process of service tickets.

Exceptional training to ensure you have a solid foundation for success.

Competitive salary and bonus program.

Industry leading 401(K) and profit-sharing program.