Senior Manager Of Business Operations Jobs in Arkansas

Proven experience (5+ years) in a senior operations management role with demonstrated success in managing teams and driving operational excellence.

Ensure effective vendor management and adherence to established service level agreements.

Bachelor's degree in Business Administration, Management, or a related field. A Master's degree is a plus.

Lead, motivate, and mentor a team of 25+ employees in a fully remote environment.

Exceptional negotiation skills and ability to build strong relationships with internal and external stakeholders.

Detail-oriented with strong analytical and problem-solving abilities.

Excellent leadership and team management skills, with a proven ability to motivate and lead cross-functional teams.

Demonstrated expertise in process optimization, project management, and implementing scalable business solutions.

A bachelor’s or Master’s degree in Business Administration, Business Management, or a related field

Exceptional communication and collaboration skills, with the ability to articulate complex concepts clearly and concisely.

Experience with SQL, Airtable, Tableau or other data collection and visualization tools

Entrepreneurial mindset and a proactive approach to problem-solving, taking ownership of challenges and driving initiatives forward.

Strong project management and prioritization skills with high attention to detail.

6+ years of relevant experience in business operations, project management, and/or strategy consulting roles.

Location: San Francisco HQ or US remote

Lead and manage complex, cross-functional strategic and operational projects as needed, ensuring seamless planning, execution, and timely delivery.

Extensive annual/multi-year planning experience, preferably at a SaaS company.

401k plan and financial wellness benefits, like CPA or financial advisor coverage

Experience with card transactions, identity, direct deposits/debits, ACH, or other money movement capabilities, risk management, and risk operation products.

Familiarity with budgeting and headcount management - able to read a P&L

Own the Product and Technology budget planning process and partner with the finance team to ensure a smooth and efficient process.

Excellent analytical and problem solving skills with a history of hands-on, detail orientation including intermediate SQL ability.

Outstanding organizational, communication, and relationship building skills conducive to driving consensus

Experience working with financial reporting on the product level including P&L statements, Margin Analysis, or Software Capitalization

Direct all membership related initiatives including identification of business need, strategy recommendation, project outline, management of deliverables, and ROI.

Bachelor’s degree in business or related field or equivalent experience.

Direct the identification, development, and implementation programs centered on quality and operations excellence.

Develop and monitor service levels to ensure compliance with state, federal, and company metrics and standards.

Initiate ongoing and special projects including process improvement evaluations and analysis, department business development, ROI analysis, and annual satisfaction initiative.

Work collaboratively to facilitate the design, development and implementation of policies, procedures and practices related to service operations.

Excellent problem identification and solving skills

Strong relationship-building skills, can work cross-functionally at all levels of the organization

Experience and comfort driving outcomes where the answers are not always clear and well defined

Excellent oral and written communication skills

Partner with leaders across ST+, with a focus on go to market strategy and significant initiatives

Improve efficiencies by implementing effective processes to improve operations with a particular focus on cross-functional processes