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Senior Helpdesk Manager Jobs in Georgia

Senior Manager Jobs
By Leadenhall Search & Selection At Atlanta, GA, United States
Experience of supervising and reviewing the work of others, project management, including self-management of simultaneous work-streams and responsibilities
Project management experience in technology implementation, data analytics and financial analysis
8-10 years of experience in data/analytics/technology advisory
Experience in Data Visualization (Tableau/Power BI), Coding (Python or R), Data Queries (SQL) and ETL Automation
Experience in recruiting, client relationship building and business development
Remote and hybrid working options to ensure team members can find the balance that works best
Senior Manager Jobs
By SOCOTEC USA At Duluth, GA, United States
BS Engineering or Construction Management or equivalent work experience
5+ years’ experience in construction dispute resolution
Coach & Mentor Project Managers
Organizing large quantities of construction related documentation
Reviewing contracts, subcontracts and other contractual documentation
Evaluating baseline schedule and assumptions

Are you looking for a challenging and rewarding role in IT? We are looking for an experienced Senior Helpdesk Manager to join our team and lead our helpdesk operations. You will be responsible for managing a team of helpdesk technicians, providing technical support to our customers, and ensuring our helpdesk runs smoothly and efficiently. If you have a passion for IT and a desire to make a difference, this could be the perfect role for you!

A Senior Helpdesk Manager is responsible for managing a team of helpdesk staff and ensuring that customer inquiries and technical issues are addressed in a timely and efficient manner.

What is Senior Helpdesk Manager Skills Required?

• Excellent customer service and communication skills
• Knowledge of helpdesk software and hardware
• Ability to troubleshoot technical issues
• Knowledge of IT infrastructure and network systems
• Ability to manage and motivate a team
• Ability to prioritize tasks and manage time effectively

What is Senior Helpdesk Manager Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a helpdesk or IT support role
• Experience managing a team of helpdesk staff
• Knowledge of helpdesk software and hardware

What is Senior Helpdesk Manager Knowledge?

• Knowledge of IT infrastructure and network systems
• Knowledge of helpdesk software and hardware
• Knowledge of customer service principles and practices
• Knowledge of problem-solving techniques

What is Senior Helpdesk Manager Experience?

• 5+ years of experience in a helpdesk or IT support role
• Experience managing a team of helpdesk staff
• Experience troubleshooting technical issues

What is Senior Helpdesk Manager Responsibilities?

• Manage a team of helpdesk staff and ensure customer