Senior Desktop Technician Jobs in North Carolina , Employment

Are you an experienced Senior Desktop Technician looking for a new challenge? We are looking for a motivated and experienced individual to join our team and help maintain our desktop systems. You will be responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical support to our users. If you have a passion for technology and a desire to help others, this is the job for you!

Overview A Senior Desktop Technician is responsible for providing technical support and troubleshooting for desktop computers, laptops, and other related hardware and software. They are responsible for installing, configuring, and maintaining desktop systems, as well as providing technical support to users. Detailed Job Description A Senior Desktop Technician is responsible for providing technical support and troubleshooting for desktop computers, laptops, and other related hardware and software. They are responsible for installing, configuring, and maintaining desktop systems, as well as providing technical support to users. They must be able to diagnose and troubleshoot hardware and software issues, as well as provide technical advice and guidance to users. They must also be able to install and configure operating systems, applications, and peripherals. Job Skills Required

• Knowledge of desktop hardware and software

• Knowledge of operating systems and applications

• Ability to troubleshoot hardware and software issues

• Ability to install and configure operating systems and applications

• Excellent customer service and communication skills

• Ability to work independently and as part of a team

• Ability to work in a fast-paced environment

Job Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field

• A+ certification or equivalent

• 5+ years of experience in a technical support role

• Experience with Windows and Mac operating systems

• Experience with desktop hardware and software

• Experience with network troubleshooting

Job Knowledge

• Knowledge of desktop hardware and software

• Knowledge of operating systems and applications

• Knowledge of network troubleshooting

• Knowledge of customer service and communication

Job Experience

• 5+ years of experience in a technical support role

• Experience with Windows and Mac operating systems

• Experience with desktop hardware and software

• Experience with network troubleshooting

Job Responsibilities

• Install, configure, and maintain desktop systems

• Troubleshoot hardware and software issues

• Provide technical advice and guidance to users

• Install and configure operating systems, applications, and peripherals

• Provide technical support to users

• Monitor system performance and security

• Maintain documentation of system configurations and changes