Senior Crm Associate Jobs in Pennsylvania

Proven experience (8+ years) in CRM, customer lifecycle management, preferably in the subscription and/or direct to consumer space.

Strong leadership and people management skills, with a track record of successfully leading and motivating teams.

Utilize customer segmentation and data analysis to identify opportunities for enhancing customer experiences, increasing customer lifetime value, and reducing churn.

Proficiency in leveraging customer data and analytics to drive strategic decision-making and improve customer experiences.

Excellent communication and collaboration skills, with the ability to influence stakeholders and build strong relationships across the organization.

Develop and execute the overall CRM strategy and roadmap in alignment with Nuuly's business goals and customer-centric approach.