Manager, Contact Center Sales And Support- Remote Us
By Seabourn Cruise Line At Seattle, WA, United States
Responds to manager related or escalated issues, includes supporting senior and executive leaders.
Minimum 5 years of experience leading a customer service and/or call center department
Extensive experience working within a customer service centric atmosphere
Experience building, leading and mentoring a team
Exceptional communication skills that can be shared with a wide audience while remaining clear, concise and diplomatic
Strong computer skills, including MS Office products
Representative, Partner Contact Center (Remote)
By Starbucks At , Seattle, 98134, Wa
Case management experience preferred 1 year
Human resources experience or education preferred 1 year
Answer a high volume of inbound calls in a fast paced environment regarding human resource policies, benefits and pay.
Experience working in a customer service or contact center environment 2 years
Experience researching, analyzing and problem solving in a fast-paced environment 1 year
Utilize multiple systems to research, troubleshoot and provide issue resolution

Are you looking for a flexible job that you can do from the comfort of your own home? Look no further! We are now hiring for seasonal contact center remote positions. Enjoy the convenience of working from home while helping customers with their inquiries. Apply now and be part of our team!

Overview:

Seasonal Contact Center Remote Positions are temporary positions that involve providing customer service and support to customers via phone, email, and/or chat. These positions are typically available during peak times of the year, such as the holiday season.

Detailed Job Description:

Seasonal Contact Center Remote Positions involve providing customer service and support to customers via phone, email, and/or chat. Responsibilities include responding to customer inquiries, troubleshooting customer issues, providing product information, and resolving customer complaints. Seasonal Contact Center Remote Positions may also involve providing technical support, processing orders, and handling customer billing inquiries.

What is Seasonal Contact Center Remote Positions Job Skills Required?

Seasonal Contact Center Remote Positions require excellent communication and customer service skills. Candidates should also have strong problem-solving and multitasking skills, as well as the ability to work independently and as part of a team. Knowledge of customer service software and computer applications is also beneficial.

What is Seasonal Contact Center Remote Positions Job Qualifications?

Seasonal Contact Center Remote Positions typically require a high school diploma or equivalent. Previous customer service experience is preferred, but not required.

What is Seasonal Contact Center Remote Positions Job Knowledge?

Seasonal Contact Center Remote Positions require knowledge of customer service principles and practices. Candidates should also have knowledge of customer service software and computer applications.

What is Seasonal Contact Center Remote Positions Job Experience?

Previous customer service experience is preferred, but not required, for Seasonal Contact Center Remote Positions.

What is Seasonal Contact Center Remote Positions Job Responsibilities?

Responsibilities of Seasonal Contact Center Remote Positions include responding to customer inquiries, troubleshooting customer issues, providing product information, and resolving customer complaints. Seasonal Contact Center Remote Positions may also involve providing technical support, processing orders, and handling customer billing inquiries.