Season Ticket Account Executive Jobs in California
Account Executive, Season Tickets
By San Jose Earthquakes Soccer
At San Jose, CA, United States
Are you looking for a job that will give you the opportunity to make a real difference in your community? Do you have a passion for sports and customer service? If so, then we have the perfect job for you! We are looking for a Season Ticket Account Executive to join our team and help us provide our customers with the best possible experience. As a Season Ticket Account Executive, you will be responsible for managing season ticket accounts, providing customer service, and helping to promote our team. If you are looking for a challenging and rewarding opportunity, then this is the job for you!
Overview Season Ticket Account Executives are responsible for selling season tickets to professional sports teams. They work with clients to identify their needs and develop customized ticket packages that meet their budget and preferences. They also provide customer service and support to season ticket holders, including handling ticket requests, resolving customer complaints, and managing payment plans. Detailed Job Description Season Ticket Account Executives are responsible for selling season tickets to professional sports teams. They work with clients to identify their needs and develop customized ticket packages that meet their budget and preferences. They also provide customer service and support to season ticket holders, including handling ticket requests, resolving customer complaints, and managing payment plans. They must be knowledgeable about the team’s schedule, ticket prices, and promotions. They must also be able to build relationships with clients and maintain a high level of customer service. Job Skills Required• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build relationships with clients
• Knowledge of the team’s schedule, ticket prices, and promotions
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office
Job Qualifications
• Bachelor’s degree in marketing, business, or a related field
• Previous experience in sales or customer service
• Knowledge of the sports industry
• Ability to work flexible hours, including nights and weekends
Job Knowledge
• Knowledge of the team’s schedule, ticket prices, and promotions
• Knowledge of the sports industry
• Knowledge of customer service principles and practices
• Knowledge of sales techniques and strategies
Job Experience
• Previous experience in sales or customer service
• Previous experience in the sports industry
Job Responsibilities
• Develop customized ticket packages that meet clients’ budget and preferences
• Provide customer service and support to season ticket holders
• Handle ticket requests, resolve customer complaints, and manage payment plans
• Build relationships with clients and maintain a high level of customer service
• Promote season tickets through various marketing channels
• Track sales and report results to management
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