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Salon And Spa Guest Service Expert Jobs in Illinois

Salon / Spa Manager Jobs
By Tricoci Salon & Spas At , Naperville, 60563
Previous supervisory or management experience in a fast-paced retail or customer service environment.
Perform various administrative functions and complete management reports in an accurate and timely manner.
Utilize effective selling skills to promote spa/salon services in accordance with productivity goals.
Team player with excellent leadership, customer service, communication, and interpersonal skills.
Effective organization skills, able to handle multiple duties
Oversees day-to-day activities of GSRs to include training to ensure that related operations run smoothly and efficiently.

Are you looking for a rewarding career in the beauty industry? We are looking for a Salon and Spa Guest Service Expert to join our team! As a Salon and Spa Guest Service Expert, you will be responsible for providing exceptional customer service to our guests, ensuring their satisfaction with our services. You will be the face of our salon and spa, and will be expected to maintain a professional and friendly atmosphere. If you have a passion for the beauty industry and are looking for an opportunity to make a difference, this is the job for you!

Overview The Salon and Spa Guest Service Expert is responsible for providing excellent customer service to guests of the salon and spa. They are the first point of contact for guests and must be able to provide a warm and welcoming atmosphere. They must be able to answer questions, provide information, and assist with booking appointments. Detailed Job Description The Salon and Spa Guest Service Expert is responsible for providing excellent customer service to guests of the salon and spa. They must be able to greet guests in a friendly and professional manner, answer questions, and provide information about services and products. They must be able to book appointments, take payments, and handle customer complaints. They must be able to maintain a clean and organized work area and ensure that all guests are comfortable and satisfied with their experience. Job Skills Required
• Excellent customer service skills
• Ability to multitask
• Knowledge of salon and spa services
• Knowledge of salon and spa products
• Knowledge of salon and spa software
• Ability to work in a fast-paced environment
• Ability to work independently
• Excellent communication skills
• Ability to handle customer complaints
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service
• Previous experience in a salon or spa setting
• Knowledge of salon and spa services and products
• Knowledge of salon and spa software
Job Knowledge
• Knowledge of salon and spa services and products
• Knowledge of salon and spa software
• Knowledge of customer service principles and practices
• Knowledge of salon and spa policies and procedures
Job Experience
• Previous experience in customer service
• Previous experience in a salon or spa setting
Job Responsibilities
• Greet guests in a friendly and professional manner
• Answer questions and provide information about services and products
• Book appointments and take payments
• Maintain a clean and organized work area
• Handle customer complaints
• Ensure that all guests are comfortable and satisfied with their experience