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Salon / Spa Manager Jobs

Company

Tricoci Salon & Spas
Address , Naperville, 60563
Employment type
Salary
Expires 2023-09-11
Posted at 8 months ago
Job Description
Overview:

At Tricoci, managers roll up their sleeves and do whatever it takes to get the job done! You can expect to assist the general manager in the day to day operations of running a successful salon.
Let’s talk details…
Responsibilities:
  • Maintain high standards of guest service and professional
  • Reviews and analyzes appropriate reports to proactively understand daily guest’s needs and identify potential service or retail preferences.
  • Review and prepare weekly work schedules and requests for time off to ensure adequate coverage.
  • Utilize effective selling skills to promote spa/salon services in accordance with productivity goals.
  • Ensures customer needs are met, complaints are resolved, and service is quick and
  • Assists the GM with the day-to-day operations of the Implements strategies to improve customer service, drive store sales, and increase profitability.
  • Ensures customer needs are met, complaints are resolved, and service is quick and
  • Implements strategies to improve guest service and drive retail
  • Oversees day-to-day activities of GSRs to include training to ensure that related operations run smoothly and efficiently.
  • Perform various administrative functions and complete management reports in an accurate and timely manner.

Qualifications:
  • Effective organization skills, able to handle multiple duties
  • Team player with excellent leadership, customer service, communication, and interpersonal skills.
  • Strong analytical, problem-solving and conflict resolution
  • Flexible and available to work varied shifts, including nights, weekends
  • Previous supervisory or management experience in a fast-paced retail or customer service environment.