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Sales Counselor Jobs in Massachusetts

Sales Counselor Jobs
By Anthology Senior Living At Natick, MA, United States
Amazing benefit plan offerings including Medical (PPO and HSA Plans), Dental, Vision, Critical Illness, Accident Insurance, HSA, FSA, etc.
Prior experience in marketing, sales, advertising, and client experience preferred
Benefits eligibility starting 1st of the month following hire date for *Full Time Employees*
Responsible for assisting the Director of Sales and Marketing in acquiring and managing short-term and long-term leads.
Achieves and maintains budgeted occupancy by generating leads, qualifying prospects, effective prospecting, community tours, and closing sales
Employer Paid Short Term/ Long Term Disability, Life Insurance, Employee Assistance Program

Are you looking for a rewarding career in sales? Join our team as a Sales Counselor and help us make a difference in people's lives! With competitive pay and great benefits, you'll have the opportunity to make an impact while earning a great living.

Overview A Sales Counselor is a professional who works with customers to help them make informed decisions about products and services. They provide advice and guidance to customers on the best products and services to meet their needs. They also provide customer service and support to ensure customer satisfaction. Detailed Job Description Sales Counselors are responsible for providing advice and guidance to customers on the best products and services to meet their needs. They must be knowledgeable about the products and services offered by the company and be able to explain the features and benefits of each. They must be able to identify customer needs and recommend the best solutions. They must be able to build relationships with customers and provide excellent customer service. They must be able to handle customer complaints and resolve any issues. They must also be able to track customer orders and ensure timely delivery. Skills Required
• Excellent communication and interpersonal skills
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Ability to build relationships with customers
• Ability to identify customer needs
• Ability to explain features and benefits of products and services
• Ability to handle customer complaints and resolve issues
• Ability to track customer orders and ensure timely delivery
• Proficiency in computer applications
Qualifications
• Bachelor’s degree in business, marketing, or a related field
• Previous experience in sales or customer service
• Knowledge of the company’s products and services
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Knowledge
• Knowledge of sales principles and practices
• Knowledge of customer service principles and practices
• Knowledge of the company’s products and services
Experience
• Previous experience in sales or customer service
• Experience in a fast-paced environment
Responsibilities
• Provide advice and guidance to customers on the best products and services to meet their needs
• Build relationships with customers and provide excellent customer service
• Identify customer needs and recommend the best solutions
• Handle customer complaints and resolve any issues
• Track customer orders and ensure timely delivery
• Update customer records in the company’s database
• Assist with other tasks as needed