Client Relations And Reception Specialist
By RockIt Careers At Greater St. Louis, United States
Coordinate client matters with attorneys and paralegals, facilitating efficient case management and information flow.
Exceptional organizational skills, with the ability to manage multiple files and tasks simultaneously.
Manage client relationships from initial contact through the completion of legal matters, ensuring timely follow-up and maintaining regular communication.
Maintain and manage the matter pipeline, keeping track of ongoing cases and providing updates to clients as required.
Support special projects or additional responsibilities as assigned by managing attorneys.
Positive attitude and strong interpersonal skills, with the ability to work collaboratively in a team environment.

Do you have a passion for sales and client relations? Join our team and help us build strong relationships with our customers! We offer a competitive salary, great benefits, and a fun and rewarding work environment. Come join us and make a difference!

Overview Sales and Client Relations is a role that involves developing and maintaining relationships with customers and clients. The role requires excellent communication and interpersonal skills, as well as the ability to understand customer needs and develop solutions to meet those needs. Detailed Job Description Sales and Client Relations professionals are responsible for developing and maintaining relationships with customers and clients. This includes identifying customer needs, developing solutions to meet those needs, and providing customer service. They must be able to effectively communicate with customers and clients, as well as build trust and loyalty. They must also be able to identify opportunities for new business and develop strategies to increase sales. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to identify customer needs and develop solutions
• Ability to build trust and loyalty with customers and clients
• Ability to identify opportunities for new business
• Ability to develop strategies to increase sales
• Knowledge of customer service principles and practices
Job Qualifications
• Bachelor’s degree in business, marketing, or a related field
• Previous experience in sales and/or customer service
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of sales and marketing principles and practices
• Knowledge of business principles and practices
• Knowledge of customer relationship management (CRM) systems
Job Experience
• Previous experience in sales and/or customer service
• Previous experience in customer relationship management (CRM)
Job Responsibilities
• Develop and maintain relationships with customers and clients
• Identify customer needs and develop solutions to meet those needs
• Provide customer service
• Identify opportunities for new business
• Develop strategies to increase sales
• Monitor customer feedback and satisfaction levels