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Retention Lead Jobs in Texas

Retention Schedule Consultant Jobs
By University of Washington At , Seattle, 98195 $5,436 - $8,154 a month
Remote/Hybrid, Seattle - Sand Point
As a UW employee, you will enjoy generous benefits and work/life programs.
UW MEDICINE ENTERPRISE RECORDS & HEALTH INFO
$5,436 - $8,154 per month
Enterprise Records and Health Information
Leads Effort to Develop and Review Records Retention Schedule
Head Of Retention Jobs
By ShipperHQ At Austin, TX, United States
Experience with sales processes and funnel management
Needs to be an open line of communication between Retentions, Support, and Account Management in regard to why customers are churning.
3+ Years in a SaaS Account Management
Experience in and knowledge of eCommerce and the eCommerce software landscape
Manage customers who are canceling or at risk of cancelation.
Escalating customer issues to either a support team member or account manager to resolve issues related to cancellations.

Are you looking for an exciting opportunity to lead a team and make an impact? We are looking for a Retention Lead to join our team and help us drive customer loyalty and retention. You will be responsible for developing and executing strategies to increase customer engagement and loyalty, as well as developing and managing customer retention programs. If you are a motivated self-starter with a passion for customer success, this is the perfect role for you!

Overview A Retention Lead is responsible for developing and executing strategies to retain customers and increase customer loyalty. They are responsible for understanding customer needs and preferences, and developing and implementing strategies to increase customer satisfaction and loyalty. Detailed Job Description The Retention Lead is responsible for developing and executing strategies to retain customers and increase customer loyalty. They will work closely with the marketing, sales, and customer service teams to understand customer needs and preferences, and develop and implement strategies to increase customer satisfaction and loyalty. The Retention Lead will be responsible for analyzing customer data, developing customer segmentation strategies, and creating customer loyalty programs. They will also be responsible for monitoring customer feedback and developing strategies to address customer issues. Job Skills Required
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of customer segmentation strategies
• Knowledge of customer loyalty programs
• Knowledge of customer feedback analysis
• Knowledge of customer retention strategies
Job Qualifications
• Bachelor’s degree in marketing, business, or related field
• 5+ years of experience in customer retention, customer service, or related field
• Experience with customer segmentation strategies
• Experience with customer loyalty programs
• Experience with customer feedback analysis
• Experience with customer retention strategies
Job Knowledge
• Knowledge of customer segmentation strategies
• Knowledge of customer loyalty programs
• Knowledge of customer feedback analysis
• Knowledge of customer retention strategies
Job Experience
• 5+ years of experience in customer retention, customer service, or related field
• Experience with customer segmentation strategies
• Experience with customer loyalty programs
• Experience with customer feedback analysis
• Experience with customer retention strategies
Job Responsibilities
• Develop and execute strategies to retain customers and increase customer loyalty
• Analyze customer data and develop customer segmentation strategies
• Create customer loyalty programs
• Monitor customer feedback and develop strategies to address customer issues
• Work closely with the marketing, sales, and customer service teams to understand customer needs and preferences
• Develop and implement strategies to increase customer satisfaction and loyalty