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Retention Associate Jobs

Administrative Assistant $1000 Retention Bonus
By Grand Hyatt Vail At Vail, CO, United States
Enjoy free meals in our colleague cafeteria for every shift worked
1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
Discounted & Complimentary hotel room nights
Medical, Dental, Vision Insurance - (Full-Time colleagues)
Flexible Spending Account (Full-Time colleagues)
PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
Head Of Retention Jobs
By Wuffes At United States
Work with product teams to enhance offerings and customer experience.
Data-driven mindset with experience in analytics and optimization.
Leadership skills and the ability to foster collaboration.
Strategic thinking, problem-solving abilities, and an eye for growth opportunities.
Strong quantitative skills and proficiency in analytics tools.
Effective communication and presentation skills.
Associate Marketing Manager, .Ca Retention
By Sephora At , San Francisco, 94105 $59,500 - $84,000 a year
Knowledge and experience with building campaigns, HTML coding and content management tools
Excellent organizational and project management skills
Responsible for delivering on the best client experience and wearing your client centric hat
2+ years of experience planning and developing automated Email and/or Mobile campaigns
Analytical and data-driven with experience tracking performance and optimizing metrics to hit sales goals
Hands on experience working with different data sets and understanding of data infrastructure
Associate, Retention Marketing Jobs
By Dow Jones At , New York, 10176 $40,000 - $160,000 a year
Job Category: Marketing & Product Management
Assist Retention managers in planning and executing campaigns to improve subscriber churn across Dow Jones subscription brands.
Partner with technical Engineering and Subscription Product teams to test and improve the online cancellation experience.
Engage with Tech and Experience teams to execute end-to-end UI/UX experimentations (from concept to implementation to distilling resulting data).
0-2 years experience working in a marketing, subscriptions business or media role. A retention-focused role is a plus.
Detail-oriented, strategic thinker with strong analytical skills to synthesize raw data into actionable campaign optimization strategies for new and existing initiatives.
Retention Schedule Consultant Jobs
By University of Washington At , Seattle, 98195 $5,436 - $8,154 a month
Remote/Hybrid, Seattle - Sand Point
As a UW employee, you will enjoy generous benefits and work/life programs.
UW MEDICINE ENTERPRISE RECORDS & HEALTH INFO
$5,436 - $8,154 per month
Enterprise Records and Health Information
Leads Effort to Develop and Review Records Retention Schedule
Counselor ($3,000 Signing/Retention Bonus)
By Davenport Community Schools At Davenport, IA, United States
Skilled, understands and utilizes MTSS or willingness to be trained/knowledgeable
Skilled, understands and utilizes PBIS or willingness to be trained/knowledgeable and co-lead the PBIS team
Good attendance and punctuality are a must to ensure that the duties and responsibilities of the job are performed successfully.
Implement with fidelity, all K-6 guidance curriculum
Work closely with staff to schedule the implementation of guidance curriculum K-6.
Work closely with staff to track behavior intervention data
Senior Sales Business Retention Associate
By Wolters Kluwer At Kennesaw, GA, United States
Additional Skills, Knowledge & Abilities:
Handles renewal activity for accounts, add-on sales activity, account management and other sales services
Effectively tracks and manages renewal cycles throughout the year
Manages additional high-profile accounts for tax compliance
Other duties as assigned by Manager/Supervisor
1+ year of work experience in a sales or relevant customer facing role
Director, Retention Jobs
By Sakara Life At New York, NY, United States
Further develop our customer segmentation strategy and customer personas to deliver a more tailored experience
Deliver a great first customer experience and continued engagement with Sakara nutrition programs and wellness products
Manage team members who deploy these communications
Manage, coach and mentor a team of high-performing retention marketers
Experience in D2C eCommerce strongly preferred; even better if you have experience in a subscription business
Experience in developing and delivering loyalty, referrals and rewards programs
Staff Associate - Employee Retention Credit (Remote)
By Experian At Costa Mesa, CA, United States
Knowledge of human capital management systems and/or HR/Payroll/Tax related product offerings a plus
Using excellent organizational and time management skills to solve problems and serve clients
Highly developed oral and written communication skills
Creative and Curious – willing to take risks, challenge traditional approaches, inquisitive with a penchant for seeking new opportunities
Managing a robust portfolio of tax incentive projects consisting of multiple internal and external teams
Identifying and managing risk in a thoughtful, wise, and logical manner
Retention Manager Jobs
By Apothékary™ At Lorton, VA, United States
Excellent time management skills with a proven ability to manage multiple priorities simultaneously
We’re a tight-knit, passionate team, where you'll learn a ton and have ownership over your responsibilities
Work directly with Clinical Herbalists to improve customer education and retention.
Build out the strategy for new retention programs including requirements gathering, vendor selection, forecasting, implementation, and analysis
Manage and improve Retention KPIs to help inform the retention strategy
Build and maintain a messaging and offer testing cadence for all Retention channels (i.e. Email, SMS,, etc.)
Retention Strategist Jobs
By KapturBox At United States
A minimum of one year of experience in managing email and SMS accounts while offering strategic guidance
Lead communication and manage client relationships, establishing campaign & flow calendars that are built around business goals
Preference of a year of experience at an email marketing agency
At least two years of experience in email marketing
Hands-on experience with Klaviyo (Postscript / Attentive etc. is a bonus)
Experience setting up flows, campaigns, popups and segmenting email and SMS lists
Email/Retention Marketing Associate
By Veyl Ventures At New York City Metropolitan Area, United States
At least one year of experience in retention marketing
Experience with email and SMS platforms (e.g. Klaviyo, Attentive, etc.)
Experience creating and executing campaigns in-platform
Excellent communication and collaboration skills
Strong analytical and problem-solving skills
Ability to work in a fast-paced environment and manage multiple projects simultaneously
Records Retention Lead Jobs
By TikTok At , Washington, Dc
Leadership and management experience in the field of Records or Information Management
Advanced knowledge of the various records management standards and industry leading practices and technologies
Lead change management and communication initiatives related to Records Retention, including policy changes and development / delivery of training materials.
Ability to work and collaborate with all levels of management, staff and vendors
Manage the planning, development, and administration of training related to the implementation of the Program
Build and review technical and functional requirements for in-house or external technologies to support records retention needs.
Retention Intelligence Associate Jobs
By Afterpay At , San Francisco, Ca
4+ years of professional work experience in sales enablement, account management, sales ops, or related sales support role.
Strong cross-functional capabilities and communication skills
Coordinate a calendar of enablement topics to support account managers’ understanding of our rapidly evolving business and enhance our day-to-day operations
Aggregate team and business insights to guide the Sales Intelligence team’s focus on the most impactful initiatives for our account managers
Service-oriented mindset and ability to breakdown complex topics into manageable information
Paid Life insurance, AD&D. and disability benefits
Retention Intelligence Associate Jobs
By Afterpay At San Francisco, CA, United States
4+ years of professional work experience in sales enablement, account management, sales ops, or related sales support role.
Strong cross-functional capabilities and communication skills
Coordinate a calendar of enablement topics to support account managers’ understanding of our rapidly evolving business and enhance our day-to-day operations
Aggregate team and business insights to guide the Sales Intelligence team’s focus on the most impactful initiatives for our account managers
Service-oriented mindset and ability to breakdown complex topics into manageable information
Paid Life insurance, AD&D. and disability benefits
Email/Retention Marketing Associate
By Veyl Ventures At , Remote $70,000 - $75,000 a year
At least one year of experience in retention marketing
Experience with email and SMS platforms (e.g. Klaviyo, Attentive, etc.)
Experience creating and executing campaigns in-platform
Excellent communication and collaboration skills
Strong analytical and problem-solving skills
Ability to work in a fast-paced environment and manage multiple projects simultaneously
Lieutenant (Retention Ofc) (#010586) Retention, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Consult with training academy and institutional management team re: new hire job performance.
Oversee correctional officer skills enhancement program (COSEP) training.
Three (3) years’ experience in correctional security or police work to include one (1) year of correctional supervisory experience.
Conduct performance evaluations and observation reports on all uniform new hires on all shifts.
Monitor, evaluate, and track new hires' progress through the first year of employment.
Submit recommendations/reports to appropriate staff.
Head Of Retention Jobs
By ShipperHQ At Austin, TX, United States
Experience with sales processes and funnel management
Needs to be an open line of communication between Retentions, Support, and Account Management in regard to why customers are churning.
3+ Years in a SaaS Account Management
Experience in and knowledge of eCommerce and the eCommerce software landscape
Manage customers who are canceling or at risk of cancelation.
Escalating customer issues to either a support team member or account manager to resolve issues related to cancellations.
Manager, Retention Product Jobs
By Pinterest At , Remote
8+ years of product management experience in:
3+ years of prior PM management experience, with a passion for coaching and people development
Partner with the rest of our Pinner experience teams to extend our core value prop in seamless experience loops for Pinners
Strong communication and executive presence skills
Information regarding the culture at Pinterest and benefits available for this position can be found
Set our vision, strategy, and roadmap for re-engaging and educating hundreds of millions of Pinners each month

Are you looking for a job that will challenge you and help you grow? Join our team as a Retention Associate and help us create meaningful customer experiences! You'll have the opportunity to work with a diverse team of professionals and use your skills to make a real impact.

Overview A Retention Associate is responsible for maintaining customer relationships and ensuring customer satisfaction. They work to ensure that customers remain loyal to the company and that they are satisfied with the products and services they receive. Detailed Job Description Retention Associates are responsible for developing and maintaining relationships with customers, responding to customer inquiries and complaints, and providing customer service. They must be able to identify customer needs and provide solutions to customer problems. They must also be able to analyze customer data to identify trends and develop strategies to increase customer retention. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to analyze customer data
• Ability to identify customer needs
• Ability to develop strategies to increase customer retention
• Knowledge of customer service best practices
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or sales
• Knowledge of customer service best practices
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of customer retention strategies
• Knowledge of customer data analysis
• Knowledge of customer relationship management
Job Experience
• Previous experience in customer service or sales
• Previous experience in customer retention
Job Responsibilities
• Respond to customer inquiries and complaints
• Analyze customer data to identify trends and develop strategies to increase customer retention
• Develop and maintain relationships with customers
• Provide customer service
• Identify customer needs and provide solutions to customer problems
• Monitor customer feedback and satisfaction levels
• Develop customer loyalty programs