Ecommerce Operations Specialist-Packaging & Social Media Marketing (Fte)
By Ellee Couture Boutique At Franklin, WI, United States
Familiarity with eCommerce platforms, such as Shopify, and experience with order management systems.
Manage and monitor daily eCommerce operations, including order processing, fulfillment, and shipment tracking.
Provide exceptional customer support via email, live chat, and phone to resolve inquiries, provide product recommendations, and offer styling advice.
Minimum Education- Associate Degree or higher.
Excellent communication and interpersonal skills, with a customer-centric approach.
Experience with social media apps such as Instagram, Facebook, TikTok, Pinterest, etc.