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Retail Customer Service II Jobs in Tennessee

Reactive Planner Ii, Customer Service Support Center
By Hi-Quality Recruits At Nashville, TN, United States
Identify patterns in issues/inquiries and promote improved customer service through regular updates to knowledge management content
Bachelor’s degree or equivalent in work experience
1-3 years of customer service or planning experience
Excellent written and verbal communication skills
Strong customer service phone skills
Interpersonal skills required in interactions with internal and external customers

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for an experienced Retail Customer Service II to join our team! You will be responsible for providing excellent customer service, resolving customer inquiries, and helping to create a positive shopping experience. If you have a passion for helping people and a commitment to providing excellent customer service, this could be the perfect job for you!

Retail Customer Service II is a job that involves providing excellent customer service to customers in a retail setting. The job requires excellent communication skills, the ability to work in a fast-paced environment, and the ability to handle customer complaints and inquiries.

What is Retail Customer Service II Skill Requirements?

• Excellent customer service skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Ability to multi-task
• Knowledge of retail products and services
• Knowledge of customer service policies and procedures
• Ability to use computers and other technology

What is Retail Customer Service II Qualifications?

• High school diploma or equivalent
• Previous retail customer service experience
• Ability to work flexible hours
• Ability to work in a team environment

What is Retail Customer Service II Knowledge?

• Knowledge of retail products and services
• Knowledge of customer service policies and procedures
• Knowledge of computer systems and software
• Knowledge of sales and marketing techniques

What is Retail Customer Service II Experience?

• Previous retail customer service experience
• Experience in a fast-paced environment
• Experience in problem-solving

What is Retail Customer Service II Responsibilities?

• Greet customers and provide assistance
• Answer customer inquiries and resolve customer complaints
• Process customer orders and payments
• Provide product information and advice
• Maintain