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Retail Customer Service Associate Jobs in Minnesota

Retail Customer Service Associate
By FedEx Ground At Minnesota, United States
Looks for opportunities to improve knowledge and skills within the retail Store
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring

Are you looking for a fun and rewarding job in retail? We are looking for a Retail Customer Service Associate to join our team! As a Retail Customer Service Associate, you will be responsible for providing excellent customer service, assisting customers with their purchases, and helping to create a positive shopping experience. If you have a passion for helping people and providing exceptional customer service, then this is the job for you!

What is Retail Customer Service Associate Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to use a computer and POS system
• Knowledge of retail products and services
• Knowledge of store policies and procedures
• Knowledge of cash handling procedures

What is Retail Customer Service Associate Job Qualifications?

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to lift up to 50 lbs
• Ability to stand for long periods of time
• Ability to work flexible hours

What is Retail Customer Service Associate Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales techniques
• Knowledge of store policies and procedures
• Knowledge of product lines and services
• Knowledge of cash handling procedures

What is Retail Customer Service Associate Job Experience?

• Previous retail experience preferred
• Previous customer service experience preferred

What is Retail Customer Service Associate Job Responsibilities?

• Greet customers and provide excellent customer service
• Assist customers with product selection and answer questions
• Process customer payments accurately and efficiently
• Maintain a clean and organized work area
• Stock shelves