Retail Sales Associate / Customer Service
By Elements Massage® At Birmingham, MI, United States
Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan
Prior retail sales experience preferred; selling memberships or services in person to potential clients
Driven to create the best work environment for the employees and the best experiences for the client
Following our proven sales process to enroll clients into the Elements Wellness Program
Being the first and final face of hospitality, whether on the phone or in the studio
Ensuring the client appointment paperwork and payment process is brief, painless, and accurate

Are you looking for a fun and rewarding job in retail? We are looking for a Retail Customer Service Associate to join our team! As a Retail Customer Service Associate, you will be responsible for providing excellent customer service, assisting customers with their purchases, and helping to create a positive shopping experience. If you have a passion for helping people and providing exceptional customer service, then this is the job for you!

What is Retail Customer Service Associate Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to use a computer and POS system
• Knowledge of retail products and services
• Knowledge of store policies and procedures
• Knowledge of cash handling procedures

What is Retail Customer Service Associate Job Qualifications?

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to lift up to 50 lbs
• Ability to stand for long periods of time
• Ability to work flexible hours

What is Retail Customer Service Associate Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales techniques
• Knowledge of store policies and procedures
• Knowledge of product lines and services
• Knowledge of cash handling procedures

What is Retail Customer Service Associate Job Experience?

• Previous retail experience preferred
• Previous customer service experience preferred

What is Retail Customer Service Associate Job Responsibilities?

• Greet customers and provide excellent customer service
• Assist customers with product selection and answer questions
• Process customer payments accurately and efficiently
• Maintain a clean and organized work area
• Stock shelves