Resolution Specialist Jobs
By Alignment Health At California, United States
Computer Skills: Intermediate MS Suite knowledge and experience
Be knowledgeable in procedures, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries
Support other projects and duties as assigned by Management
High school diploma or general education degree (GED); or equivalent combination of education and experience.
Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits
Minimum of 1-2 years healthcare experience and/or training required; 3-4 years of healthcare experience/training preferred