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Resolution Coordinator Iii Jobs in Iowa

Training Coordinator Iii Jobs
By Medtronic At , Plymouth, 55447
Performs on-the-job training, skills training, and some classroom training in assembly and production areas.
Maintains rosters of training progress, examination records, and certification records and may monitor trainees.
Responsibilities may include the following and other duties may be assigned.
Participates in the development and implementation of new training programs and may introduce new processes and sequences for manufacturing areas.
Issue Resolution & Quality Coordinator
By DeKalb County, GA At , Decatur, Ga $58,662 - $94,446 a year

Salary Range: $58,662-$94,446 FLSA: Exempt The purpose of this classification is to monitor and coordinate quality assurance and resolution of complex customer service issues for the ...

Marketing Coordinator Iii(Us)
By Crawford Group At , Remote $40 an hour

Crawford Group is seeking a Partner Marketing Coordinator for client of ours. The team this Partner Marketing Coordinator will be joining is responsible for all to-partner content and communications ...

Sr. Claims Resolution Specialist Iii, Commercial Bi
By Liberty Mutual At , Remote $92,700 - $140,600 a year
Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office.
Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
May be involved in special projects and/or mentoring at the direction of local management.
Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority.
May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies.
Must have an expert knowledge of coverage, liability, and complex claims handling procedures.

Are you looking for an exciting opportunity to use your problem-solving skills and expertise to help resolve complex customer issues? We are looking for a Resolution Coordinator III to join our team and help us provide exceptional customer service. In this role, you will be responsible for investigating customer complaints, identifying root causes, and developing and implementing solutions. If you have a passion for problem-solving and a commitment to customer satisfaction, we want to hear from you!

Overview Resolution Coordinator III is a professional role responsible for resolving customer complaints and disputes. The role involves working with customers, internal teams, and external partners to ensure that customer issues are addressed in a timely and effective manner. The Resolution Coordinator III is responsible for providing excellent customer service, managing customer expectations, and ensuring that customer issues are resolved in a satisfactory manner. Detailed Job Description The Resolution Coordinator III is responsible for resolving customer complaints and disputes in a timely and effective manner. The role involves working with customers, internal teams, and external partners to ensure that customer issues are addressed in a satisfactory manner. The Resolution Coordinator III is responsible for providing excellent customer service, managing customer expectations, and ensuring that customer issues are resolved in a satisfactory manner. The Resolution Coordinator III is also responsible for developing and implementing customer service policies and procedures, as well as providing feedback and recommendations to improve customer service. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize work
• Ability to handle difficult customer situations
• Knowledge of customer service policies and procedures
Job Qualifications
• Bachelor’s degree in Business Administration, Customer Service, or related field
• At least 3 years of experience in customer service or related field
• Knowledge of customer service policies and procedures
• Knowledge of dispute resolution processes
• Knowledge of customer service software and systems
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service policies and procedures
• Knowledge of dispute resolution processes
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
Job Experience
• At least 3 years of experience in customer service or related field
• Experience in resolving customer complaints and disputes
• Experience in developing and implementing customer service policies and procedures
• Experience in providing feedback and recommendations to improve customer service
Job Responsibilities
• Resolve customer complaints and disputes in a timely and effective manner
• Provide excellent customer service
• Manage customer expectations
• Develop and implement customer service policies and procedures
• Provide feedback and recommendations to improve customer service
• Monitor customer service performance and ensure compliance with customer service standards
• Maintain customer service records and reports