Desktop Support Representative I
By SchoolsFirst FCU At , Riverside, 92507 $24.66 - $35.75 an hour
1-3 years related experience in a service industry required
License/Certifications - Must have a valid California driver’s license and insurance
Responsible for completing related desktop support project-based work.
Develops and maintains technical documentation associated with troubleshooting hardware and software issues.
Responsible for answering overflow Service Desk calls.
Supports desktop and mobile phones, wireless device deployment and video conferencing equipment.
Servicing Support Associate Jobs
By U.S. Bank National Association At , Owensboro, 42301 $20.00 - $25.28 an hour
Four or more years of experience in administrative support activities
One or more years of experience in income calculation/income analysis preferred
Good verbal, grammatical and written communication skills
Well-developed reading, writing, and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Proficient PC skills, especially Microsoft Office applications and graphics
Mortgage Servicing Support Specialist I
By Navy Federal Credit Union At , Winchester, 22602

Overview To provide mortgage documentation for regulatory, business partner and member inquiries. To manage channels of internal communication. Calculate and process payoff quotes ensuring ...

Customer Support Representative I (11 Am - 7 Pm)
By Management Science Associates At , Remote $15 - $18 an hour
Organizational, problem solving, and time management skills
Accurately log incoming calls and archive faxes, emails, and other documentation relating to communications with customers using the Contact Management System.
Associate’s degree in Business Administration, Communications or related field, or equivalent experience. Languages are highly desired, in particular, French and Spanish
Knowledge of Windows operating system and basic knowledge of MS Office applications
Good communication skills, both written and oral to be able to resolve issues in a prompt and helpful manner
Perform data file edits to correct errors within established guidelines
Customer Support Representative I
By AltaMed Health Services At Montebello, CA, United States
Recognize and alert management of inappropriate trends during customer calls. Provide process improvement recommendations.
Provide superior customer service to all incoming callers to ensure an exceptional customer experience.
Conduct provider education related to claims.
Use DOFR, benefit schedules, and other resources to identify issues with claims payments.
Minimum of 2 years of ACD call center experience
Provide assistance with inquiries such as eligibility, authorizations status, claims status PCP changes, appeals and grievance intake, and various other inquiries.
Capital Servicing Specialist I
By Toast At United States
Effectively manage customer relationships to ensure that restaurants interested in financial solutions convert to Toast Capital customers
1-2 years of experience working in a call center, loan servicing or collections function within commercial banking or financial services institution
Strong written and verbal communication skills
Provide excellent customer service to inbound and outbound calls, cases and chat bot
Be an expert on our products and processes
Address customer questions, concerns, and inquiries related to potential or outstanding transactions
Servicing Support Specialist Jobs
By Broadview Federal Credit Union At Albany, NY, United States
A minimum of 1 year of experience in mortgage servicing. Equivalent combinations of education and experience may be considered.
Detailed knowledge of all internal programs and applications i.e. E3, Fiserv DNA, etc.
Maintain reports to track the receipt of pending documents and closing files.
Ensure Schedule A’s are scanned into CoreLogic’s folder
Ensure Hazard, Flood and/or Master Condo policies are scanned into AFR’s
Correct any information sent back from Counties to obtain the Recorded Mortgages.
Support Representative I, Ecommerce
By Dutchie At United States
Have previous knowledge or personal experience within the legal cannabis market
Manage multiple complex issues simultaneously
Participate in knowledge sharing and issue escalations and resolutions within the support org and across cross-functional teams
1+ years experience in a customer support role
Very strong written and verbal communication skills as well as strong organizational skills
Commitment to providing an exceptional customer experience with patience and adaptability
Representative I Servicing Support
By Harley-Davidson Motor Company At United States
Manage dealer and insurance company collections; including protection product cancellations, recourse, and duty to refund processes
Manage indirect disputes and update trade lines via e-Oscar
Determine military loan benefits/protections and monitor military accounts
Manage account updates and queue maintenance
Manage incoming and outbound calls
Typically requires less than 1 year of related experience.