Representative Customer Service l Jobs in New Jersey , Employment

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a motivated and enthusiastic individual to join our team as a Representative Customer Service! You will be responsible for providing outstanding customer service, responding to inquiries, and resolving customer issues. If you have a passion for helping others and providing excellent customer service, this is the job for you!

Overview Representative Customer Service l is a customer service professional who provides customer service support to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer service support to ensure customer satisfaction. Detailed Job Description Representative Customer Service l is responsible for providing customer service support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing customer service support to ensure customer satisfaction. They must be able to effectively communicate with customers, understand customer needs, and provide solutions to customer inquiries. They must also be able to maintain customer records and provide customer service support to other departments. Job Skills Required

• Excellent customer service skills

• Excellent communication skills

• Ability to multi-task

• Ability to work in a fast-paced environment

• Ability to work independently and as part of a team

• Ability to remain calm and professional in stressful situations

• Knowledge of customer service principles and practices

• Knowledge of customer service software

• Knowledge of customer service policies and procedures

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of customer service software

• Knowledge of customer service policies and procedures

• Ability to multi-task

• Ability to work in a fast-paced environment

• Ability to work independently and as part of a team

• Ability to remain calm and professional in stressful situations

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of customer service software

• Knowledge of customer service policies and procedures

Job Experience

• Previous customer service experience

Job Responsibilities

• Respond to customer inquiries and complaints

• Provide customer service support to ensure customer satisfaction

• Maintain customer records

• Provide customer service support to other departments

• Follow up with customers to ensure their inquiries and complaints are resolved

• Monitor customer feedback and provide feedback to management

• Assist with other customer service related tasks as needed