Renewals Manager Jobs
By Cypress HCM At Atlanta, GA, United States
Minimum of 4+ years’ experience in renewals, sales operations, account management, and/or equivalent client engagement.
Experienced knowledge of Microsoft Excel and prior touch points with modeling and analysis is crucial in performing the role optimally
Comfortable addressing groups and executive management
Strong oral and written communication skills (with 3+ years proven experience working with external clients ideal).
Track and manage all activity in Salesforce (SFDC).
Work closely with Finance and Legal teams to ensure all contracts are accurate

Are you looking for an exciting opportunity to join a dynamic team and help drive sales in a fast-paced environment? We are looking for a Renewals Territory Rep to join our team and help us grow our business. You will be responsible for managing and growing our existing customer base, as well as developing new customers. You will be a key player in helping us reach our goals and objectives. If you are a motivated self-starter with a passion for sales, this could be the perfect job for you!

Overview:

A Renewals Territory Rep is responsible for managing customer renewals and ensuring customer satisfaction. They are responsible for developing and maintaining relationships with customers, providing customer service, and ensuring customer retention.

Detailed Job Description:

The Renewals Territory Rep is responsible for managing customer renewals and ensuring customer satisfaction. They will be responsible for developing and maintaining relationships with customers, providing customer service, and ensuring customer retention. They will be responsible for identifying customer needs, understanding customer requirements, and providing solutions to customer problems. They will also be responsible for negotiating renewal terms, managing customer accounts, and providing customer support.

What is Renewals Territory Rep Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to negotiate and close deals
• Ability to identify customer needs and provide solutions
• Knowledge of customer service principles and practices
• Knowledge of customer retention strategies
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) software
• Ability to work independently and as part of a team

What is Renewals Territory Rep Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service, sales, or related field
• Knowledge of customer service principles and practices
• Knowledge of customer retention strategies
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) software

What is Renewals Territory Rep Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer retention strategies
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) software

What is Renewals Territory Rep Job Experience?

• Previous experience in customer service, sales, or related field
• Experience in developing and maintaining customer relationships
• Experience in negotiating and closing deals
• Experience in providing customer support

What is Renewals Territory Rep Job Responsibilities?

• Develop and maintain relationships with customers
• Negotiate renewal terms and manage customer accounts
• Identify customer needs and provide solutions
• Provide customer service and ensure customer satisfaction
• Provide customer support and ensure customer retention
• Monitor customer feedback and provide feedback to management