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Remote VoiceNation Customer Service Representative Jobs in Nebraska

Customer Service Representative - Remote
By PriceSenz At Virginia, United States
Manager's Requested Bill Rate : (No Value)
Does the position allow for the worker to be remote? : Yes
Contingent Worker Time Entry Method : Fieldglass
Shore Options for this Position : Onshore
Supplier Personnel will have physical access to Telecom Client customers or prospective customers : No
Will this worker be driving? : No
Remote Customer Service Representative
By Fiserv At Nebraska, United States
Experience working in a fast paced, high volume, metric driven call center environment
Assist with account details: account maintenance /account changes, discuss statements, review processing fees/billing
Validate credit card numbers, authorization codes, expiration dates, batch information
Verify closed batches, verify deposit/funding information, submit funding investigations
Assist with business track enrollment (account web portal), password reset, and navigation; educate and assist with online self- service tools
Tax information including 1099k and W-9 and cancellation of account
Remote Customer Service Representative
By PREMIER Bankcard LLC At , Dakota Dunes, 57049, Sd $15.00 - $17.50 an hour
Bilingual skills are compensated in the form of a 10% differential.
Full medical benefits for 20+ hours/week
Special discounts and offers for events at the Denny Sanford PREMIER Center
Option 1: Monday-Friday 5:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
Option 2: Monday-Friday 2:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
Option 3: Monday-Friday 12:30pm-9:00pm, Every Other Saturday 8:00am-4:30pm

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! VoiceNation is looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. You will be the first point of contact for our customers, so you must be friendly, professional, and have excellent communication skills. If you are looking for an opportunity to work remotely and make a difference in the lives of our customers, this is the job for you!

Overview Remote VoiceNation Customer Service Representatives provide customer service and technical support to VoiceNation customers. They are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. Detailed Job Description Remote VoiceNation Customer Service Representatives are responsible for providing customer service and technical support to VoiceNation customers. They must be able to effectively communicate with customers via phone, email, and chat. They must be able to troubleshoot customer issues and provide solutions to customer problems. They must be able to accurately document customer interactions and maintain customer records. They must be able to provide customer service in a professional and courteous manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot customer issues
• Ability to provide solutions to customer problems
• Ability to accurately document customer interactions
• Ability to maintain customer records
• Ability to work independently
• Knowledge of VoiceNation products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of VoiceNation products and services
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of VoiceNation products and services
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service techniques
Job Experience
• Previous customer service experience
• Previous experience working with VoiceNation products and services
Job Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues
• Provide solutions to customer problems
• Accurately document customer interactions
• Maintain customer records
• Provide customer service in a professional and courteous manner
• Follow up with customers to ensure satisfaction