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Remote Technical Consultant Jobs in Maryland

Technical Operations Coordinator - Remote
By OPSPro, LLC At Maryland, United States
Project management or coordination experience, preferred
Track and manage Zendesk user onboarding/offboarding, and serve as an internal and external liaison for the platform
Excellent phone and customer service skills
Excellent attention to detail and documentation skills
Excellent organization and retention skills
Strong written and oral communication skills

Are you a technical expert looking for a new challenge? We are looking for a Remote Technical Consultant to join our team and help us provide our customers with the best possible service. You will be responsible for providing technical advice and support to our customers, troubleshooting technical issues, and helping to develop new solutions. If you have a passion for technology and a desire to make a difference, this could be the perfect job for you!

Overview:

A Remote Technical Consultant is a professional who provides technical advice and support to clients from a remote location. They are responsible for troubleshooting technical issues, providing technical advice, and helping clients find solutions to their technical problems.

Detailed Job Description:

A Remote Technical Consultant is responsible for providing technical advice and support to clients from a remote location. They must be able to troubleshoot technical issues, provide technical advice, and help clients find solutions to their technical problems. They must be able to communicate effectively with clients, understand their needs, and provide solutions in a timely manner. They must also be able to work independently and manage their own workload.

What is Remote Technical Consultant Job Skills Required?

• Excellent communication and customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to work independently
• Ability to manage workload
• Ability to work remotely

What is Remote Technical Consultant Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Ability to provide technical advice

What is Remote Technical Consultant Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of operating systems
• Knowledge of programming languages
• Knowledge of databases

What is Remote Technical Consultant Job Experience?

• Previous experience in customer service or technical support
• Previous experience in remote technical support
• Previous experience in troubleshooting technical issues

What is Remote Technical Consultant Job Responsibilities?

• Provide technical advice and support to clients from a remote location
• Troubleshoot technical issues
• Provide technical advice and help clients find solutions to their technical problems
• Communicate effectively with clients and understand their needs
• Manage workload and work independently
• Monitor and maintain client systems and networks