Remote Solutions Specialist I Jobs in New York
It Tech Specialist I - Remote
By Mayo Clinic
At , Rochester, 55901
$108,306 - $157,040 a year
Solutions Engineer I Jobs
By Alation
At New York, NY, United States
Mobile Service Solutions Specialist- Remote
By MSX International
At New York, United States
Are you looking for an exciting opportunity to use your technical expertise to solve complex problems? We are looking for a Remote Solutions Specialist I to join our team and help us provide innovative solutions to our customers. You will be responsible for troubleshooting customer issues, developing and implementing solutions, and providing technical support. If you have a passion for technology and a drive to help others, this is the perfect job for you!
Overview Remote Solutions Specialist I is a technical position that provides remote technical support to customers. The Remote Solutions Specialist I is responsible for troubleshooting and resolving customer issues, providing technical advice, and providing customer service. Detailed Job Description The Remote Solutions Specialist I is responsible for providing remote technical support to customers. This includes troubleshooting and resolving customer issues, providing technical advice, and providing customer service. The Remote Solutions Specialist I must have excellent communication and customer service skills, as well as a strong technical background. The Remote Solutions Specialist I must be able to work independently and be able to troubleshoot and resolve customer issues in a timely manner. Job Skills Required• Excellent customer service and communication skills
• Ability to work independently
• Strong technical background
• Knowledge of remote support tools and technologies
• Ability to troubleshoot and resolve customer issues
• Knowledge of computer hardware and software
• Knowledge of networking and security
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• Experience with remote support tools and technologies
• Knowledge of computer hardware and software
• Knowledge of networking and security
Job Knowledge
• Knowledge of remote support tools and technologies
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service principles and practices
Job Experience
• At least two years of experience in a technical support role
• Experience with remote support tools and technologies
Job Responsibilities
• Provide remote technical support to customers
• Troubleshoot and resolve customer issues
• Provide technical advice and customer service
• Monitor customer service performance and provide feedback
• Maintain customer service records and documentation
• Respond to customer inquiries in a timely manner
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago
- › Alabama
- › Alaska
- › Arizona
- › Arkansas
- › California
- › Colorado
- › Connecticut
- › Delaware
- › District of Columbia
- › Florida
- › Georgia
- › Hawaii
- › Idaho
- › Illinois
- › Indiana
- › Iowa
- › Kansas
- › Kentucky
- › Louisiana
- › Maine
- › Maryland
- › Massachusetts
- › Michigan
- › Minnesota
- › Mississippi
- › Missouri
- › Montana
- › Nebraska
- › Nevada
- › New Hampshire