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Remote Senior Production Support Engineer Jobs in Iowa

Remote Support Engineer Jobs
By Philips At , Remote
You have prior experience in providing remote technical support to customers, ideally in a Healthcare IT support or similar role.
You possess strong troubleshooting and problem-solving skills, coupled with a deep understanding of various operating systems, software applications, and networking protocols.
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Remote Support Engineer I (Sat-Wed, 9A-6P Est)
By Coretelligent At , Tampa, Fl
2+ years of related work experience
Excellent communication skills, both written and verbal
Disability Insurance: Company paid! Offering Long-term and Short-term disability to provide a portion of your income during times you cannot work
Learning and Development: We are dedicated to your professional development. We contribute for you to invest in your continued education.
Receive and respond to internal incident escalation, to provide consultation on next steps or further assistance to the user
Receives and responds to inbound incident request from Clients, and Internal & External users

Are you an experienced Production Support Engineer looking for a remote job? We are looking for a Senior Production Support Engineer to join our team and help us ensure our production systems are running smoothly. You will be responsible for troubleshooting and resolving production issues, monitoring system performance, and providing technical support to our customers. If you have a passion for problem-solving and a drive to help our customers succeed, this is the perfect job for you!

Overview A Remote Senior Production Support Engineer is responsible for providing technical support and troubleshooting for production systems and applications. They are responsible for ensuring that production systems are running smoothly and efficiently, and that any issues are quickly identified and resolved. They must have excellent problem-solving skills and be able to work independently and collaboratively with other teams. Detailed Job Description The Remote Senior Production Support Engineer is responsible for providing technical support and troubleshooting for production systems and applications. This includes monitoring system performance, identifying and resolving issues, and providing technical guidance and support to other teams. The engineer must have a strong understanding of system architecture and be able to quickly identify and resolve any issues. They must also be able to work independently and collaboratively with other teams to ensure that production systems are running smoothly and efficiently. Job Skills Required
• Strong understanding of system architecture and troubleshooting
• Excellent problem-solving skills
• Ability to work independently and collaboratively with other teams
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of scripting languages such as Python, Bash, and PowerShell
• Knowledge of cloud technologies such as AWS and Azure
• Knowledge of monitoring and logging tools such as Splunk and ELK
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a production support role
• Experience with scripting languages such as Python, Bash, and PowerShell
• Experience with cloud technologies such as AWS and Azure
• Experience with monitoring and logging tools such as Splunk and ELK
• Experience with version control systems such as Git
Job Knowledge
• Knowledge of system architecture and troubleshooting
• Knowledge of scripting languages such as Python, Bash, and PowerShell
• Knowledge of cloud technologies such as AWS and Azure
• Knowledge of monitoring and logging tools such as Splunk and ELK
• Knowledge of version control systems such as Git
Job Experience
• 5+ years of experience in a production support role
• Experience with scripting languages such as Python, Bash, and PowerShell
• Experience with cloud technologies such as AWS and Azure
• Experience with monitoring and logging tools such as Splunk and ELK
• Experience with version control systems such as Git
Job Responsibilities
• Monitor system performance and identify and resolve any issues
• Provide technical guidance and