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Remote Resort Advisor Jobs in Massachusetts

Remote Resort Representative Jobs
By Caribbean and Cruise Experience At Boston, MA, United States
Excellent communication and interpersonal skills
Ability to work remotely and independently
Answering customer inquiries and providing information about resorts and services
Resolving customer complaints in a timely and professional manner
Assisting customers with their bookings
Must be at least 18 years of age or older
Remote Guest Advisor Jobs
By Bookaway Now Travel At Boston, MA, United States
Complete ongoing training to earn and maintain certification to book vacations
Effectively manage your time when researching trips and communicating with clients
Network with tour operators regarding packages that you can possibly offer to clients
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Research, Create, and Execute exceptional itineraries for clients
Remote Resort Specialist Jobs
By Heart & Sail Excursions At Boston, MA, United States
Help customers learn about new destinations, resorts and vacation options by giving details about features, benefits and experiences available to guests.
Excellent and quick decision-making skills
Discuss possible vacation options with clients and suggest destinations, transportation methods and lodging possibilities, depending on customer interests.
Coordinate payment schedules for vacation packages or other trip components with clients and process payments via credit card, check or cash.
High school diploma or an equivalency
Strong ability to communicate in writing and speaking

Are you looking for a unique opportunity to work in a remote resort? We are looking for a Resort Advisor to join our team! You will be responsible for providing exceptional customer service to our guests, helping them plan their stay, and ensuring their satisfaction. You will also be responsible for managing our resort's operations and providing support to our staff. If you have a passion for hospitality and a desire to make a difference, this is the perfect job for you!

Overview A Remote Resort Advisor is a customer service professional who works remotely to provide advice and assistance to customers who are planning a vacation or stay at a resort. The Remote Resort Advisor is responsible for providing customers with information about the resort, its amenities, and services, as well as helping them to book their stay. Detailed Job Description The Remote Resort Advisor is responsible for providing customers with information about the resort, its amenities, and services, as well as helping them to book their stay. The Remote Resort Advisor will be responsible for answering customer inquiries, providing advice and assistance to customers, and helping them to make the best decisions for their vacation. The Remote Resort Advisor will also be responsible for providing customer service support, including responding to customer inquiries, resolving customer issues, and providing customer feedback. Skill Requirements
• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Ability to work independently and remotely
• Knowledge of the resort and its amenities
• Knowledge of the booking process
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Qualifications
• Bachelor’s degree in hospitality, tourism, or a related field
• Previous customer service experience
• Knowledge of the resort and its amenities
• Knowledge of the booking process
• Ability to work independently and remotely
Knowledge
• Knowledge of the resort and its amenities
• Knowledge of the booking process
• Knowledge of customer service principles and practices
• Knowledge of customer service software, such as CRM systems
Experience
• Previous customer service experience
• Previous experience working remotely
• Previous experience working in the hospitality or tourism industry
Responsibilities
• Respond to customer inquiries and provide advice and assistance
• Help customers to book their stay at the resort
• Provide customer service support, including responding to customer inquiries, resolving customer issues, and providing customer feedback
• Monitor customer satisfaction and provide feedback to management
• Maintain customer records and update customer information as needed
• Follow up with customers to ensure their satisfaction with their stay