Register
Recruit Create CV

Remote Customer Support Representative Jobs in Illinois

Customer Support Representative Jobs
By Wisper Internet At Belleville, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer Support Representative Jobs
By Wisper Internet At Mascoutah, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer Support Representative / Full Time (Remote)
By Lumos Stratgy At Chicago, IL, United States
High school diploma or equivalent; additional education or certifications in customer service is a plus.
Ability to work independently and manage your time effectively in a remote work environment.
Resolve customer issues, complaints, and concerns in a timely and effective manner, ensuring a positive customer experience.
Maintain a comprehensive knowledge of our products or services to address customer inquiries accurately.
Stay up-to-date with product knowledge, industry trends, and customer support best practices.
Previous experience in customer support or a related field is beneficial but not mandatory.
Customer Support Specialist - Virtual/Remote
By Enumerate At Joliet, IL, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Representative - Cst
By OpenSpace At Chicago, IL, United States
Analyze and monitor key user and operational metrics to help drive improvements to our product and support offerings
2+ years exp of direct customer facing support experience for a technically complex product
Self-motivated, independent learner, eager to expand product and industry knowledge
Highly organized with strong troubleshooting and multi-tasking skills
Accurately, efficiently, and promptly answer questions about the company’s products and/or features
Professionally resolve inquiries and issues by listening, guiding, training and troubleshooting our customers to the best possible outcome quickly

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Support Representative to join our team! In this role, you will be responsible for providing excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for answering their questions, resolving their issues, and providing them with the best possible service. If you are a customer service professional with excellent communication skills, we want to hear from you!

Overview A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. Detailed Job Description A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. They must be able to effectively communicate with customers and provide accurate information. They must also be able to document customer interactions and provide feedback to management. Job Skills Required
• Excellent communication skills
• Strong problem-solving skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous remote customer service experience
• Previous technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, chat, or other remote channels
• Troubleshoot customer issues and provide solutions
• Document customer interactions and provide feedback to management
• Follow up with customers to ensure satisfaction
• Maintain customer service records
• Provide technical support to customers
• Follow company policies and procedures