Remote Customer Service Collector Jobs in New Jersey , Employment

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Service Collector to join our team! You will be responsible for providing excellent customer service and resolving customer inquiries. If you have excellent communication skills and a passion for helping others, this is the perfect job for you!

Overview Remote Customer Service Collectors are responsible for providing customer service to customers over the phone or through online chat. They are responsible for resolving customer inquiries, providing information, and helping customers with their orders. Detailed Job Description Remote Customer Service Collectors are responsible for providing customer service to customers over the phone or through online chat. They are responsible for resolving customer inquiries, providing information, and helping customers with their orders. They must be able to handle customer complaints and provide solutions in a timely manner. They must also be able to maintain customer records and provide feedback to management. Job Skills Required

• Excellent customer service skills

• Excellent communication skills

• Ability to work independently

• Ability to multitask

• Ability to work in a fast-paced environment

• Knowledge of customer service software

• Knowledge of customer service policies and procedures

• Knowledge of customer service best practices

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Ability to type at least 40 words per minute

• Knowledge of customer service software

• Knowledge of customer service policies and procedures

• Knowledge of customer service best practices

Job Knowledge

• Knowledge of customer service software

• Knowledge of customer service policies and procedures

• Knowledge of customer service best practices

• Knowledge of customer service trends

• Knowledge of customer service techniques

Job Experience

• Previous customer service experience

• Previous experience working in a remote customer service role

Job Responsibilities

• Respond to customer inquiries via phone or online chat

• Resolve customer complaints and provide solutions

• Maintain customer records and provide feedback to management

• Follow customer service policies and procedures

• Provide accurate and timely information to customers

• Follow up with customers to ensure satisfaction