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Remote Customer Service Collector Jobs in Iowa

Debt Collector - Mn- Remote
By D&A SERVICES, LLC At , Remote $15 - $18 an hour
Manage account maintenance and accurately document all customer activity
3 years third party experience collecting on credit cards, preferably at the same employer
Enjoy talking on the phone – Use your Call Center skills.
Make a High Volume of calls – use your sales and closing skills.
Goal oriented – use your sales experience.
Third party debt collection experience with credit cards is required!
Customer Service - Heavy Phones - Remote
By Sarnova HC, LLC At , Remote
This is a remote, work from home position, Monday through Friday, 11:30 am - 8:00 pm EST
Answer heavy call volume in a remote call center environment
Strong computer skills. Basic understanding of MS Outlook, Word and Excel.
Answer patient questions and address concerns in a friendly and empathetic manner
Forward calls as necessary to alternate billing departments
Determine resolutions to customer issues while adhering to our client rules and expectations

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Service Collector to join our team! You will be responsible for providing excellent customer service and resolving customer inquiries. If you have excellent communication skills and a passion for helping others, this is the perfect job for you!

Overview Remote Customer Service Collectors are responsible for providing customer service to customers over the phone or through online chat. They are responsible for resolving customer inquiries, providing information, and helping customers with their orders. Detailed Job Description Remote Customer Service Collectors are responsible for providing customer service to customers over the phone or through online chat. They are responsible for resolving customer inquiries, providing information, and helping customers with their orders. They must be able to handle customer complaints and provide solutions in a timely manner. They must also be able to maintain customer records and provide feedback to management. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to type at least 40 words per minute
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Knowledge
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service techniques
Job Experience
• Previous customer service experience
• Previous experience working in a remote customer service role
Job Responsibilities
• Respond to customer inquiries via phone or online chat
• Resolve customer complaints and provide solutions
• Maintain customer records and provide feedback to management
• Follow customer service policies and procedures
• Provide accurate and timely information to customers
• Follow up with customers to ensure satisfaction