Remote Customer Service Advisor Jobs in Kentucky , Employment

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Service Advisor to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Remote Customer Service Advisor is responsible for providing customer service and support to customers over the phone, email, and other digital channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and guidance. Detailed Job Description A Remote Customer Service Advisor is responsible for providing customer service and support to customers over the phone, email, and other digital channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and guidance. They must be able to effectively communicate with customers, understand customer needs, and provide solutions in a timely manner. They must also be able to maintain customer records and provide feedback to management. Job Skills Required

• Excellent communication skills, both verbal and written

• Strong customer service skills

• Ability to multitask and prioritize tasks

• Ability to work independently and as part of a team

• Knowledge of customer service software and tools

• Knowledge of customer service best practices

• Ability to remain calm and professional in difficult situations

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service software and tools

• Ability to work independently and as part of a team

• Excellent communication skills, both verbal and written

• Strong customer service skills

Job Knowledge

• Knowledge of customer service best practices

• Knowledge of customer service software and tools

• Knowledge of customer service processes and procedures

• Knowledge of customer service regulations and standards

Job Experience

• Previous customer service experience

• Previous remote customer service experience

• Previous experience in a customer service role

Job Responsibilities

• Respond to customer inquiries and requests in a timely manner

• Resolve customer issues and provide helpful advice and guidance

• Maintain customer records and provide feedback to management

• Follow customer service processes and procedures

• Monitor customer service trends and provide feedback to management

• Provide customer service training and support to new team members