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Remote Cruise Agent Jobs in Ohio

Remote Cruise Coordinator Jobs
By Feyer and Associates At Akron, OH, United States
Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.
Utilize your strong organizational skills to manage cruise bookings, cabin selections, and coordination with meticulous attention to detail.
Strong organizational capabilities, multitasking skills, and meticulous attention to detail.
Collaborate closely with clients to understand their cruise preferences, destinations, and desired onboard experiences.
Stay informed about the latest cruise trends, destinations, and onboard amenities offered by renowned cruise lines.
Participate in comprehensive training provided by the company to enhance your cruise coordination skills.

Are you looking for a job that offers the freedom of working from home? Become a Remote Cruise Agent and help people plan their dream vacations! You'll get to work with a variety of clients, from families to honeymooners, and help them find the perfect cruise for their needs. Plus, you'll get to enjoy the flexibility of working from home and setting your own hours. Join us today and start planning amazing vacations!

Overview A Remote Cruise Agent is a customer service professional who works from a remote location to provide customer service and sales support for cruise lines. They are responsible for providing customers with information about cruise packages, booking reservations, and answering customer inquiries. Detailed Job Description Remote Cruise Agents are responsible for providing customers with information about cruise packages, booking reservations, and answering customer inquiries. They must be knowledgeable about the cruise line's offerings and be able to provide customers with accurate information. They must also be able to handle customer complaints and resolve any issues that arise. Additionally, they must be able to upsell customers on additional services and packages. Job Skills Required
• Excellent customer service skills
• Knowledge of the cruise line's offerings
• Ability to upsell customers on additional services and packages
• Ability to handle customer complaints and resolve any issues that arise
• Excellent communication and interpersonal skills
• Proficiency in using computer software and applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the cruise industry
• Ability to work independently and remotely
Job Knowledge
• Knowledge of the cruise industry
• Knowledge of cruise packages and services
• Knowledge of customer service principles and practices
• Knowledge of computer software and applications
Job Experience
• Previous customer service experience
• Previous experience working in the cruise industry
Job Responsibilities
• Provide customers with information about cruise packages, booking reservations, and answering customer inquiries
• Handle customer complaints and resolve any issues that arise
• Upsell customers on additional services and packages
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction with services provided